Any parent or at least one authorized pick up person of a child needing assistance in the washroom and using the drop off service, on sea days or ports must be reachable and remain on board as papers and handy phones do not work ashore. A cruise is the ultimate way for you to experience Norways jaw-dropping coastline. If you werent able to book flights to match your itinerary, get in touch with us and we'll do our best to accommodate a change of dates. If you'd like to pre-book specialty dining for larger parties, please call us at 800-327-7030 for assistance. Whether you have queries about our tours or would like to add activities to an existing booking, were here to help. How do I receive my free Internet minutes? Photo discounts are reflected in the shopping section of My NCL on ncl.com. Guests who have completed their Online Check-In should arrive at the terminal no later than one (1) hour prior to the scheduled embarkation time printed on your cruise documents. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programs that your service charge supports. With a 20% deposit or more, you will receive our cancellation insurance free of charge. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. 0% APR available on sailings through Dec 31, 2023. Perhaps it will be the pretty Art Nouveau town of lesund. To take advantage of the Peace of Mind policy, the entire reservation must accept the FCC. Our experience with Nordic Visitor was very helpful and the followups were very efficient. All of our ships have Internet Cafs for those of you that need to be online. Whatever you need, please dont hesitate to contact us. Re: Post Boat - Norway. What happens if I cancel my Ambassador level complimentary cruise within the standard Norwegian cancellation period? Cruising coastal Norway with a postal ship is the ultimate way to have a taste of Norway. All aboard! Overall, there are very few fees associated with the Youth Programs. Cancellations made up to 24 hours prior to sailing will be refunded in full to the credit card on which the purchase was made. Why would I prepay my service charges? Dining options vary by ship. Bronze: It is recommended that you check the Dolphins Program for all drop off locations. Ready to experience the ultimate joy ride? Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. In addition, it is home to one of Europe's most splendid Gothic cathedrals, Nidaros, and features a large number of picturesque and thoroughly photogenic wooden buildings, including the magnificent Stiftsgrden palace. After 15 minutes, the unclaimed reservation will be released. Is one-on-one care or are babysitting services provided for children? To make a cancellation on board, please visit the Guest Services Desk. Before returning to the program, he/she must be cleared by the doctor. In this case one of our travel experts will gladly advise you. No. The Svalbard Express The return of an iconic voyage from 1968 The North Cape Express Experience the ultimate immersion in Norwegian coast and culture, between the capital and capes. We upgraded to a Suite but did not receive the additional points. Kids 12 and under are welcome to wear nice shorts in all our restaurants. Guests must be advised to look for their luggage with yellow tags. On Port Days, a minimal fee is charged only during scheduled meal time per the activity booklet. Parents should ensure that their teen(s) are familiar with their Assembly Station location number or letter. Bye-mail to[emailprotected], or These 12days and 2,500nautical miles feature some of the most stunning scenery on the planet. Simply present your keycard to receive your applicable discounts onboard: at the gift shop upon check out, at the Shore Excursion desk, at the Photo Gallery, at the Spa, in the Internet Caf for your internet discount with the purchase of an Internet package, or at the Art Auction to receive your free artwork. You can check within the specific shore excursion for more information. Travel by car or cruise ship. ENTOURAGE On a Norway cruise with Nordic Visitor, youll have all of the freedom and flexibility that travelling independently brings. The Norwegian Difference. Mail boat passages in Norway 3 years ago Save Hello. travel agent rates, IATA rates, Interline rates, employee rates, vendor rates. I know Im a Latitudes Rewards member, so why dont I see my Latitudes information when I log in? As you board your Hurtigruten ship you can be proud that you are part of a tradition that has spanned three centuries. We are not able to accommodate an individual guest electing to cancel on a reservation. Wonderful experience visiting an amazing country - Absolutely stunning scenery - welcoming people. Rewards points are applied to your account after you return from your cruise. Each Hurtigruten cruise ship has a distinct style and character and no two journeys will ever be the same as the changing seasons, climate, flora and fauna, local people you meet and the friendly English speaking crew, make each Hurtigruten voyage a different experience. Passengers should not bring the following items onboard any Norwegian Cruise Line ship: Drones (Game Flying Device) . There are no age or height restrictions to participate. There are no destination restrictions but holiday sailings are excluded (Christmas and New Years). Activities and games may take place around the ship. In this case, we recommend a Norway guided small group tour. All suites have queen size beds (double bed) & sitting group. Of course, you can always choose to admire the view from one of the ships lounges rather than staying on deck. Guests may bring bottles of wine and champagne on board. Anything from 1-2 weeks is an ideal length of time to spend discovering Norway on a cruise package. What if my child/teen has an allergy or medical condition? Short option, Norwegian Coast, North Cape, Fjords & Flm Railway. Aqua racer - Must be at least 42" (106cm). However, for FCCs associated with the Peace of Mind policy, the FCC must be first generated and attached to the guest profile before it can be added to a reservation. $18.50 USD per person per day for The Haven and Suites; $15.50 USD per person per day for all other stateroom types, Transportation to some of the most beautiful places on earth via cruise ship, Dedicated Kids & Teen (ages 3-17) programming & spaces during at sea days until 10:30 pm and from departure until 10:30 pm during port days, Meals in one of our many complimentary dining venues, Room service menu items (convenience charge may apply), Coffee Bar (regular coffee and pastries included, specialty coffees at nominal extra charge), Iced Tea, some juices in the buffet (for breakfast), regular coffee, tea and ice water, All entertainment onboard (with the exception of dinner and lunch theater entertainment), In-stateroom TV programming (except for on-demand movies), Phone calls onboard the ship (stateroom to stateroom), Use of private Studio Lounge if staying in Studio accommodations on Norwegian Breakaway, Norwegian Epic, Pride of America, Norwegian Getaway and Norwegian Escape. Do we each get a voucher? Late Night Fun Zone is a group-sitting, drop off, fee-based service for children ages 3 - 12 years old. If I am already an Ambassador prior to the program refresh on January 10, 2022, will I still receive my special Ambassador gift? Flam Railway advice from Kolbrun and NSB to stop before the Myrdal station (Vatnahalsen Hotel) for lunch,some coffee and conversation with the wonderful hotel staff instead of sitting in the train depot at Myrdal for over 2 hours really saved the day! Synonymous for many with the Vikings, Trondheim is also Norway's ecclesiastical centre. Admire the landscapes of Northern Norway during the day, Explore the attractions of Arctic towns like Vard and Hammerfest. The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 12 forward by the entire bar. and go to Latitudes Rewards tab. Along its long, lonely coast - still the true heart of the country - waterfalls plunge to pristine fjords fringed by primeval forests of pine and spruce. While we understand this change may cause some out of pocket and unexpected expenses for affected guests, they will not be reimbursed for those costs. Opening hours on Sea Days and Port Days while the ship is sailing are posted onboard the ship or via the Freestyle Daily. Max weight is 200lbs (91kgs), Free Fall - Must be 48" (122cm) or taller and weigh at least 99lbs (45kgs) but no more than 300lbs (136kgs). The approximately 780 miles (or 1,255 kilometres) of coastline between the two destinations are a dreamland of dramatic fjords, historic cities, incomparable seabird and marine life and, at certain times of the year, the mesmerising spectacle that is the Northern Lights. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. Step 3: 24-Hour Dismissal with Parent/Ship Notification - If the inappropriate behavior does not stop, he/she will be dismissed from the Entourage and Teen Program for 24 hours. So its no surprise that Hurtigruten mail boat cruises in Norway are among the most popular tours offered by Nordic Visitor. This was my second guided tour with Nordic Visitor, and I will look to do other tours with Nordic Visitor. Renovated in 2016. Can my child move up an age group if celebrating a birthday during the cruise? The complimentary cruise is for the Ambassador member only and the Ambassador member must sail. Greenland is a land of contrasts and truly a world of its own. We have created a variety of packages to ensure that you enjoy our most innovative onboard activities as much as you like. Cruise ship passenger airlifted to hospital 800 miles from home - and I have to say that the services included were better than very good -- they were outstanding. Stay active and adventurous by taking part in our exciting sea and land excursions. Can a guest make a new booking before they receive the FCC for their canceled booking? So easy to get around with Kolbrun's tips, advice, and read more, Set sail on a Norwegian cruise and youll be enchanted by the fjords and mountains that dominate the countrys breathtaking coastline. Yes, unless you are issued a handy phone or pager, which requires at least 1 authorized pick up person to remain onboard in case the staff or child needs your assistance. Make your way to the check-in line with the Norwegians Priority Access banner. This information can be found on the guest key card and on the back of the stateroom door. Are benefits the same for international guests? How long will it take to receive my POM future cruise credit (FCC)? - A child who turns 18 during the cruise is considered a legal adult and will not be able to continue participation in Entourage. Your information is way out of date. What happens if a new reservation using the FCC is cancelled? To cancel prepaid reservations prior to sailing, please call 866-896-3152 (for Shore Excursions) and 800-327-7030 (for Dining, Entertainment and Spa). The service is available on a first come first served basis. It may be difficult to decide which time of year to take a Hurtigruten Cruise. If I dont use my specialty dinner voucher on one sailing, can I use it on another sailing? I have heard that there is a mail boat which travels along the coast of Norway dropping mail off at various locations. What age groups does each youth program cater to? Ferry Trondheim - Bergen. For overall safety, parents are responsible for their children at all times, even when not present. How do I find out the details of the Exclusive Cocktail Party, Behind-the-Scenes Ship Tour, Dinner with Officers, Wines Around the World Tasting, and Sail & Sustain Mixology Experience? This part of the trip is highly recommended (and that goes for most such local routes in the entire country), passing trough narrow straits and stopping in small picturesque places. Splash Academy and Entourage are complimentary and optional programs. You cannot split the voucher in to two separate vouchers and redeem the dinners on two separate evenings. Why do I need to give consent for my child to use the Cruise Norwegian App? What used to be coastal steamer for passenger and goods is now mostly used as (ta && ta.queueForLoad ? Spa discount has no monetary value and is non-transferable, and may not be used toward on-board service charges, pre-purchased activities or foreign exchange transactions. To find out more, please. Its not all about the fjords though. Both living parents/legal guardians must sign and complete this form and attach a copy of his/her driver's license or other government issued identification. When docking for more than 30 minutes, youll have the opportunity to hop off and explore your surroundings. Get ready for your trip. The original FCC amount will be returned to the guests' profile. I love to look at your website (which is one of the best travel websites I've seen) and dream about where I may want to go next. You want to travel from Trondheim to Bergen? Based on our local know-howwe focus on authentic travel experiences in Norway, always trying to provide the very best, hassle-free and seamless itineraries, activities & accommodations. When guests are contacted with the ship via satellite, they can be reached directly, if they are in their stateroom. Minimum height is 36" for most games. Once you have exceeded the deposited amount, your account will be closed to further charges. The . Explore how the coastal express connected Norway at the iconic new landmark, the Hurtigruten museum (a part of Museum Nord) that opened in 2021. Step 2: Parent Notification - If the inappropriate behavior does not stop, parents will be notified and informed that if the behavior doesn't change, the teen will be dismissed for 24 hours or dismissal from the program may occur, depending on the severity of the inappropriate action. He wrote hundreds of articles on products and services offered by the companies he worked for. Admire the mountains and discover the myths of the Helgeland Coast and brace yourself for the sheer beauty of the idyllic Lofoten and Vesterlen islands. Once onboard, Shore Excursions can also be purchased at the ship's Shore Excursion Desk. Joining or debarking the ship at any time outside of the published embark/debark port is not permitted for the following reasons: Approval to embark or disembark mid-cruise may be allowed only in cases of emergencies. Complimentary delivery of standard room service breakfast will be provided to guest staterooms. Or, join a winter voyage between October and April and you may spot the spectacular northern lights. Some belong to tiny island communities that rely on the Hurtigruten ships for supplies of food, mail, other essential goods and personal transport needs. IMPORTANT: To learn more about how to prepare your clients for sailing please visit the pre-cruise requirements page at www.ncl.com/prepare-for-your-cruise/2021 for all required documents and protocols. With the refreshed program, guests who have between 75-149 points will be Platinum members. Service include delivery to airport. Click here for more information on Internet Access and Cellular Phone Service & Texting. regulations, no diapers of any kind are permitted in the swimming pools or jacuzzis, including those marketed as "swimmers.". All tours are available to pre-request at My NCL, or you can call 866-625-1167 (US & Canada) or 0845-201-8907 (UK). As government regulations evolve, our health and safety protocols will evolve as needed to ensure compliance. To make a cancellation on board, please visit the Guest Services Desk or the Mandara Spa Reception Desk Norwegian Epic only. So in good weather it is possible to stay outside on deck and take in the views. I have looked on the internet and all I can find is very large (ta && ta.queueForLoad ? The size and standard of the cabins are more or less equal on all decks. Medical conditions are coded privately for internal use. Cruising the Fjords of Norway Along the Old Mail Routes An updated listing of Shore Excursions is available approximately 6 months prior to the first sailing of each cruise destination season. When will I be enrolled in Latitudes Rewards? Confirm your package More than 7 days - $450 USD per person. The Port Day Meal fee of $6.00 USD per child/per meal, applies for the supervision of children during the scheduled meal times. Below are specific size and weight requirements per ship and activity. Thus, he was attuned to the fact that storytelling was his passion. Norwegians Enhanced Peace of Mind Policy was available from December 30, 2021 through January 31, 2022. Please contact Sixthman directly. Do chartered cruises or cruises with travel agent rates receive Rewards points? What happens if there is a difference in cruise fare between the FCC and the booking? Norwegian Fjords & Western Coast On port days, children ages 3 - 12 are combined for programming from arrival into port until departure from port or 6:00 pm, whichever comes first. Refer to Entourage FAQ What does Entourage have to offer teens 13 -17 years old? Points will be applied within 48 hours after you have completed a sailing. CruiseNext deposits applied to a suspended reservation will be returned to the guests profile. Soon you could. Travelling by ferry from Trondheim to Bergen. Great family fun is offered throughout the cruise. Whatever time of year is chosen, passengers can be sure of a warm and hearty Norwegian welcome and an unforgettable encounter with some of the world's most awe-inspiring and beautiful landscapes.