You should inspect the Product(s) when you receive them for defects or damage. We'll update you by email + SMS and you can unsubscribe at any Winners will be contacted by email using the contact email given at the point of entry within 7 days of the Prize Draw date with instructions on how to redeem. Fine Silver is generally too soft for producing luxury jewellery and so it is alloyed with other metals to ensure all of our pieces are both long lasting and just as beautiful.Silver is a very stable element, however the metals it is alloyed with can react to their surroundings creating a tarnish. From time to time, we may update this notice. The best way to clean the thread on your corded friendship bracelets is to occasionally wash them with a soft sponge and mild soap in lukewarm water. The offer code is valid until 21st October 2022 and can only be used on full price items. You can find more detail about the third parties which place cookies on our Services here. Your email address will not be published. This arbitration agreement does not preclude you or Monica Vinader Inc from seeking action by federal, state, or local government agencies. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate. 13 Exchanges and Returns Without Proof of Purchase. Entries are only accepted via the process outlined in point 3 and the email address provided will be used to contact the winners selected. If youre having trouble redeeming your reward code because you are shopping from a country outside the UK or US, please follow the steps in the attachmentbelow to redeem your code and get your rewards! The promoter's decision in respect of all matters to do with the competition will be final and no correspondence will be entered into. 2.1 We are Monica Vinader Ltd, a company registered in England and Wales at Companies House. Any incomplete, illegible or defaced entries will be deemed void. It exclude employees of Monica Vinader Ltd., their partners, families, agents or anyone else professionally associated with the draw. For all enquiries, please contact our Customer Care team using the chat widget on the bottom right hand side of this page. are included in the total amount due when you view the Product(s) in your Shopping Bag. (12) Events may occur that render the Prize Draw itself or the awarding of the Prize impossible due to reasons beyond the control of Monica Vinader Inc and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Inc as a result thereof. By consenting to these Terms of Sale, you acknowledge and agree to be bound by the terms of our Privacy Policy, which may be updated from time to time. What happens to my statement, when I've returned the goods? To get started visit our 'How does my Monica Vinader 5-Year Warranty work?' How Do I Change My Personal Details & My Email Preferences? Products can be exchanged (but not returned) at our UK boutiques. The 250 prize is in the form of an offer code, which cannot be exchanged for cash and is non transferable. Monica Vinader is a British jewellery label that creates jewellery bridging the gap between luxurious and minimalist. 'How does the Monica Vinader 5-Year Warranty work?'. If you have questions or concerns regarding this Privacy Policy, please e-mail us at the same address. In particular, your personal data will be transferred to and processed in Australia, Canada, Chile, European Economic Area, Hong Kong, Singapore, Taiwan and the United States. We will normally check prices before accepting your order so that, where the Product(s) correct price at your order date is less than our stated price at your order date, we will charge the lower amount. Regional Marketing Manager - Monica Vinader Ltd - LinkedIn Monica Vinader Arrives In Singapore | Monica Vinader 8.1 All payments must be made at the time of Confirmation. Unfortunately, we are unable to process an exchange for online returns in our boutiques at this time. Once we have received your piece our Customer Care Team will be in touch to confirm the repair charge with you. Youll pay a 20/$25 service charge in addition to the cost of your individual earrings. If the Product(s) correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If you find a defect or damage contact our Customer Care Team as soon as possible with your Order reference number to hand. Discover our new boutique at 2 Orchard Turn, However, If the shipment contains only one item, it still can be cleared as personal effects even if the value is over CNY 1,000. (17) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. Every hand-crafted Monica Vinader piece comes with our 5-Year Warranty. Gemstone ring in black onyx on 18k recycled gold vermeil. 11.3 You do not have any right to (a) cancel your Contract for supply of, and/or (b) refund and/or (c) exchange any Product/s that have been engraved or otherwise made to your bespoke specifications (unless such Product/s were damaged, defective or faulty when delivered to you or have been incorrectly delivered). You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk. The Site and Services are provided by Monica Vinader Inc (Company we our us). If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. View your bag. NO QUESTIONS ASKED! Engraving is available Online and in a Monica Vinader Boutique. 1.3 Whether you register with us or not you will be bound by these Website Terms in full and you also agree to be bound by the terms of our Privacy Policy which explains the use we are authorised to make of your personal information. We will confirm if your request has been successful straight away. (18) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. You and Monica Vinader Inc also have the right to bring qualifying claims in small claims court. Just because you have been accepted for Pay later in 3 interest-free instalments before does not mean it will be offered for every order. 6.7 Our prices may change at any time. We have a discreet piercing studio in both our Mayfair and Covent Garden locations, which will offer a more private experience. 8. Monica Vinader polishing cloth (available on request) to look after your 14k Gold pieces. If you wish to make a change to the Product(s) you have ordered please contact us. The parties agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies. The privacy notices for these sites and applications will contain more detail about this and how to change your privacy settings on those sites and applications. Earrings are charged separately and in addition to the service charge. 6.2 Where you are ordering for delivery to the UK, all prices are inclusive of VAT in the UK. You can measure your existing ring size yourself by printing the attached guide and following the instructions. The prize consists of a voucher to the value of GBP500, HK$5850 or SG$1030 which can be redeemed via the Monica Vinader website, or in a Monica Vinader boutique, not concession. I also wear two of the black hoops in one ear and one in the other ear. You can also update your marketing preferences in your customer account on www.Monicavinader.com at any time. Modern safeguards protect your information to prevent unauthorized purchases. Monica Vinader, CEO & Founder. As outlined at 11.3 below, you do not have any right to (a) cancel your Contract for supply of any Product/s, (b) refund and Product/s and/or (c) exchange any Product/s that have been engraved or otherwise made to your bespoke specifications (unless such Product/s were damaged, defective or faulty when delivered to you or have been incorrectly delivered). If you fail to comply with this obligation, we may have a right to deduct the cost of any deterioration, up to the price of the Product(s), from the refund to which you are otherwise entitled. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. We believe payments are so much more than just a way to send money. Keep your jewellery away from extreme temperatures, humidity or sunlight. 4. To make an alternate means of entry, without purchase, sign up at the following link, https://www.monicavinader.com/hk/mv-events/mother-of-pearl-sign-up, 1. We use Google Optimize as a tool to collect and monitor information about changes to our website. 1.2 We advise you to print a copy of your Order and these Terms of Sale for your information and safe keeping. You can also contact Klarnas Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive. Can I Order Gift Vouchers? We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law. For Delivery to the UK (including Channel Islands and Isle of Man): For Delivery to the US:(Tax and Import Duty Included). We also partner withKlarnaand offer 'pay in three' as a method of payment. Only one code can be used per transaction. Codes can only be applied to full price pieces (they are not available on sale pieces). Codes are non-transferrable and no cash alternative is available. Orders must be made prior to 23:59 GMT on the closing date, if specified. All offers are subject to stock availability. Offers are subject to change at any time. All other Monica Vinader Terms and Conditions apply. Offer codes cannot be used to purchase gift vouchers. Should the value of the new Product(s) be lower than the original value, the difference will be credited to the credit or debit card originally used for the Order. 9.3 Personal information that you supply to us will not be disclosed by us to any third party save in accordance with our Privacy Policy. Delivery charges (where applicable) for delivery to the UK will be shown when you view the Product(s) in your Shopping Bag. Shop the Monica Vinader x Kate Young collection here. Whether you have accidentally scratched a pendant charm or want your ring resized or replated, we will repair your jewellery free of charge. (3) All entries received after the Prize Draw Period will not be entered into the Prize Draw. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. If you purchase a piece and the price is reduced within your returns period (100 days) we will send you a gift voucher for the difference*, no questions asked. Dj vu! Without your consent, we share your personal data: a) with third party platforms such as Facebook or Google to send you targeted advertisements on our behalf; b)in response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency's request; c) with third parties if this will help usto enforce our policies and terms of use, to check for potential illegal activity (such as copyright infringement or fraud) or to protect the safety of other users of the Services; and. 3.9 If we are unable to fulfil your Order, you will receive an email from us informing you that the Order has not been accepted and we will refund the payment for your Order to you. If you cant get this from the original purchaser dont worry. Closing date for entry will be 23.59 PST on 22nd January 2023. Youll also receive a goody bag and photo memento to take away, to celebrate this special occasion. You must keep this password confidential and not disclose it to any third party. Opening Hours: Mon - Sun: 10am - 10pm. In your MV Family sign in page, your points total is displayed next to your username at the top of the page. Any incomplete, illegible or defaced entries will be deemed void. The voucher is valid until 5th February 2025. Within five years of purchase resizing is free of charge, with valid proof of purchase. In addition, suppliers are required to implement their own transparent due diligence programmes in order to ensure that none of their sub-contractors or suppliers are engaged directly or indirectly in slavery or human trafficking. 11.2 To cancel a Contract, you must clearly inform us, preferably: 11.2.1 in writing (to Returns Department, Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-Next-The-Sea, Norfolk, NR23 1SH, United Kingdom), 11.2.2 by email (to customercare@monicavinader.com ) or. All amended terms will automatically take effect immediately on posting. To ensure safe shopping, we are Verisign certified. TRENDING New In Tennis Necklaces Golden Summer Bestsellers 18ct Gold Vermeil Jewellery Solid Gold Jewellery Sterling Silver Jewellery 18ct Rose Gold Vermeil Jewellery Diamond Jewellery Pearl Jewellery Jewellery Boxes Homeware All Jewellery Leaving Soon Men's Jewellery Give your friends 15% off their first online order and receive a 10 voucher! You are always able to monitor the status of your order in the Klarna app. The In-store Chelsea in Bloom Sign up competition (Prize Draw) begins at 9:00:00 (GMT) on Monday 22nd May 2023 and ends at 19:00:00 (GMT) on Saturday 27th May 2023 (Prize Draw Period). If your piece is outside our 5-Year Warranty don't worry, we can still service your piece with our Lifetime Repair Service, by applying a small charge. 15. Please note, Monica Vinader gift cards cannotbe used in our Liberty, Selfridges, SOGO Causeway Bay or Takashimaya locations. Monica Vinader Ltd reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions. Users can complete only one entry during the Prize Draw Period. 8.3 To ensure safe and secure shopping, we are Verisign certified. Full details of the Monica Vinader Inc. privacy policy can be found at, https://help.monicavinader.com/en/support/solutions/articles/27000051387. KY: Its been incredibly fun talking and designing with Monica and her team. The voucher can not be redeemed at a concession. In the UK, our couriers do not deliver at weekends, unless the nominated day service is selected for Saturday or Sunday. US Studios - Under 18? There is no cash alternative. In addition, the operating system for your device provides instructions on how to prevent tailored advertising and how to reset your device's advertising identifier. 12.1 Without limiting your statutory rights, all Product is covered by a five year warranty from the date of purchase (under normal conditions of wear and tear). 1. We do not hold any of your payment details anywhere on the Site. The address is 2 Shenton Way, #18-01, Sgx Centre I, Singapore 068804. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense. Winners will be contacted by email using the contact email given at the point of entry within 7 days of the Prize Draw date with instructions on how to redeem. , which will automatically generate the paperwork and shipping label you need to send your jewellery back to us. We use Google Analytics on the Site and Services to collect Usage Data, to analyze how users use the Site and Services, and to provide advertisements to you on other websites. Please note that Pay in 30 days and Pay in 3 instalments are not regulated by the FCA. #B1-K7, ION Orchard, Singapore. Anyone who submits a survey response prior to 23.59 PST on 16th February 2023, will be entered to win one (1) prize to spend $750 at Monica Vinader Ltd. The following can be engraved: Characters in the following fonts: Simple, Block, Deco, Script and Arabic (if selecting Arabic an Arabic keyboard will show for you to type your message).Use these to engrave your name, initials, birthday, messages. Motifs, from the selection available on www.monicavinader.com Doodles can be drawn online or uploaded as a JPG or PNG file (Please see our Doodle guidelines below), The following cannot be engraved: Inappropriate language Offensive symbols Languages other than English and Arabic All fonts - only the fonts available on our website can be engraved (Simple, Block, Deco, Script, Arabic). The winner of each of the 5 Prize Draws will receive a Monica Vinader 250 offer code to spend at www.monicavinader.com or in Monica Vinader boutiques listed below. The winner of each of the 4 Prize Draws will receive 1 pair of 18ct Gold Vermeil Rio Gemstone Huggie Earrings. We also use standard internet encryption technology to provide you with the maximum practicable level of security. I think we should all wear whatever makes us feel most like ourselves.. To ensure the safe and undamaged delivery of your order our delivery company will not be able to leave your order 'in a safe place'. 6.1 When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order. 7.3 We accept no liability for viruses and you are advised to take all appropriate safeguards before downloading information or images from the Site. Chinese customs have a limit of CNY 1,000 for personal shipments, the total value of multiple items should not exceed this, if they do you may need to provide customs with further documentation. NO QUESTIONS ASKED!Simply follow the instructions for the option below that best describes how you purchased or received your piece. In the event that your goods have not been received please call Monica Vinader Ltd to check on your order and delivery status. The Frontline Key Worker (Discount) begins at 10:00 GMT on 14th September 2021 and ends on 30th September 2023 (Discount Promotion Period). Very porous stones such as Turquoise, Howlite and Emerald should be cleaned using an untreated, dry, soft cloth only. To keep your jewellery looking radiant and to remove the build-up of dirt and premature tarnish we recommend using our own Monica Vinader polishing cloth (available on request). We will then send you a confirmation email (including your order reference number) to acknowledge that we have received your Order ("Confirmation"). Any incomplete, illegible or defaced entries will be deemed void. (10) Monica Vinader Inc accepts no responsibility for entries not successfully completed due to a technical fault of any kind or if for any reason a technical interruption, fault or site failure occurs when completing an entry online, Monica Vinader Inc does not take any responsibility for incomplete entries. Luxury British jewellery brand, Monica Vinader, has unveiled its first Singapore flagship boutique this December. We operate globally, so we do need to transfer your personal data internationally. Try your purchases in the comfort of your own home and if you need to send them back we will be happy to offer you an exchange or refund within 100 days of purchase. If you are using our Services via an application, then you can change your consent by following the relevant applications directions. From the Kintsugi-inspired elements in our x Mother of Pearl collection to the Alta collection inspired by maritime chains and modern sculptures by Chillida. You can obtain information on any of our balancing tests by contacting us using the details set out below. Re-align the wick - After blowing out your candle, re-center and straighten the wick. (13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media, (15) Any information entrants provide will be used by Monica Vinader Ltd. for the purpose of conducting this Prize Draw. Should the value of the new Product(s) be lower than the original value, the difference will be credited to the credit or debit card originally used for the Order. We use Insider content on our Instagram page to highlight our top posts as well as a weekly email round up to show members some love! I am delighted to be opening our first store in Singapore, such an internationally vibrant city, and excited to be able to welcome our customers to our new boutique at ION Orchard mall. Monica Vinader unveils sustainable jewellery - Her World Singapore 6.2 We do not warrant that the Site will be uninterrupted or error free. (13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media. Sign up for our email to enjoy your city without spending a thing (as well as some options when youre feeling flush). After 5 Years (or if no proof of purchase can be provided), we can still help ensure you piece is loved for years to come - we will offer repairs for the lifetime of your piece for a small fee. We will either refund the cost of the return of the Product(s) to us by you or send you a prepaid parcel which you can use to return the Product(s). During the Prize Draw Period, customers are automatically entered into the Prize Draw when they complete the following: 3a. Time Out says. By using the Site or Services, you are agreeing to the collection, use, transfer, and disclosure of your Personal Information. The four winners of the Prize Draw will be selected on Friday 24th February 2023, the winners will be selected at random, each winning 1 pair of 18ct Gold Vermeil Rio Gemstone Huggie Earrings. I got to recharge creatively when New York slowed down during the pandemic and this was a great outlet to release that creative energy during lockdown. Generally, our rings are stocked in size H through to T. Within five years of purchase, you can get your ring resized free of charge, as long as you have proof of purchase. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. MONICA VINADER SINGAPORE PTE. LTD. - Dun & Bradstreet This Privacy Policy applies to all users of the Site. After five years, we are still able to resize your ring for a charge. The prizes are not transferable. The DoubleClick cookie serves relevant adverts to potential customers and takes a note whenever someone interacts with an advert. , United Kingdom. We also may disclose to third parties, certain Usage Data regarding the Site and Services. We may be able to help locate your receipt - or provide further assistance on how to proceed if not. 5. Located in the prominent ION Orchard on Orchard Road, this store is also the first . We ensure that no conflict diamonds will be knowingly sold and that we will undertake reasonable measures to help prevent the sale of conflict diamonds in the UK. Give your friends 15% off their first online order and receive a 10 voucher! If the Product(s) correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. Once you have finished compiling your Order, you will be asked to confirm that your Order is correct. We are happy to provide any proof of purchase information that you may need, to request this information please contact our Customer Care Team, orlogin to your online accountto view your order history. Ts&Cs and late fees apply. We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with our Company. This option is available to customers in the UK, US, Austria, Finland and Germany. The in-store Mother of Pearl Giveaway (Prize Draw) begins at 00:00:01 (GMT) on Monday 6th March 2023 and ends at 23:59:59 (GMT) on Monday 6th March 2023 (Prize Draw Period). We can offer our beautiful signature gift packaging for 2.95 - please select this option at checkout. d) targeting or advertising cookies - these collect information about a user's browsing habits and are usually placed by advertising networks with the website operator's permission. Just create a repair request here. You may be asked to provide us with Personal Information when you register with the Site, and at other times. All gemstones used in our jewellery have been purchased from legitimate sources, not involved in funding conflict, and are in compliance with United Nations Resolutions. During the Prize Draw Period, customers can enter into the Prize Draw when they complete the following: o Subscribe to the Monica Vinader newsletter via this link: https://www.monicavinader.com/coming-soon/signup-chicmi-2022. We will not dispatch the Product(s) until we receive payment in full. We started looking into changing all of our designs over to recycled sterling silver in early 2019 after learning that using recycled silver cuts down CO2 emissions by two-thirds versus mined silver. By using our site, you agree to such uses. WCA is a social compliance audit which tracks and evaluates key areas such as labour, wages, health and safety, management systems and environment conditions (http://www.intertek.com/business-assurance/supplier-management/workplace-conditions/). Singapore 238873 If the winner cannot be contacted or does not claim their prize within 14 working days of notification, the Prize will be forfeited and a new winner drawn at random. (9) In the event that the winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Ltd are unable to contact the winner due, Monica Vinader Ltd reserves the right to select another winner to receive the Prize. Avoid spraying perfume, applying creams or any other liquids directly onto your jewellery. If we discover that the price for a Product has changed or that there has been a pricing error when we receive your Order we will contact you and ask if you wish to proceed at the correct price.