Children from 4-12 years of age. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The gorgeous resort offers one of the largest water parks in the Caribbean, as well as a kids' club with a LEGO building zone, "master chef" section, arts and crafts activities, and more. Dear AmyLynnBoer, We want to start by expressing our gratitude for taking part of your valuable time to share your impressions about your experience at Grand Sirenis Punta Cana Resort & Aquagames. By proceeding, you agree to our Privacy Policy and Terms of Use. See more questions & answers about this hotel from the Tripadvisor community. Carrefour.fr. We also purchased excursions from the chaps in pink t-shirts by the kids pool and had a great time. All Inclusive. On a side note: We took a lot of single dollar bills for tipping. We had cockroaches in our room daily, lizards were getting in through the door frames, room was never cleaned, they did the bed but never cleaned anything or even changed the sheets, there was 4 days we complained as we didnt get a room clean so no fresh towels or anything, we had to complain they they didnt clean even after asking for the 5th time after we found cockroaches. What an absolute joke of a man! BEACH Was cleaned of seaweed daily ( barely saw any) and drinks brought to us when we wanted. There are more places to choose from in the, sirenis cocotal beach hotel punta cana, sirenis cocotal beach resort casino and spa, sirenis resort punta cana, sirenis cocotal punta cana, hotel sirenis cocotal beach, sirenis cocotal resort, Frequently Asked Questions about Grand Sirenis Punta Cana Resort. Grand Sirenis Punta Cana Access to the water park is included for all guests. Not washed atal supposed to befall inclusive wthfood and drink on tap bit we another guests have sad we feel hungry by 7 after eating..god isnt that great..and is either overcooked or undercooked..we went to the other side of the carribean a few years ago had so much for the kids staff were amazing..but if this place isn't closed down within a few years ill be shoked! What food & drink options are available at Grand Sirenis Punta Cana Resort? Everything you and your family may need to have an unforgettable holiday in the Dominican Republic. This double room features a balcony, satellite TV and air conditioning. Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market. There are two kiddie pools as well as Aquagames, an extravagant waterpark. 1/35 4.0 / 5 13119 reviews Excellent 44 % Very good 26 % Average 14 % Poor 8 % Terrible 8 % Location Sleep Quality Rooms Service Value Cleanliness View reviews About Rooms Facilities Location Things To Do Official Rating Free Wifi Spectacles. Schedule. Nothing gratifies us more than knowing that our kind treatment and comforting service has been the key to success in achieving maximum satisfaction. Perfect place for family holidays with children in different age. :(, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, Information and booking website - unofficial, Playas de Uvero Alto, Uvero Alto, 11510 Punta Cana, Dominican Republic. Upon arrival was already trying to be sold on timeshares. Which popular attractions are close to Grand Sirenis Punta Cana Resort? The food display in the buffet restaurants was really nice and overall ambiance was beautiful. we wore long sleeve rashguards and we only went on the slides 1 or twice. What are some restaurants close to Grand Sirenis Punta Cana Resort? Or enjoy the incomparable virgin beaches with their crystal clear waters and white sand paradise! The resort has a variety of sports courts, including tennis, paddleball and basketball. Service is very good. The Sirenis Cocotal Beach Resort has 10 restaurants and 8 bars for enjoying food, drinks and entertainment. our room was fine until the last night when water started pouring out of the light fixture in our hallway. Stay at this 4-star beach property in Punta Cana. The weight conversion from kilograms to pounds for the bags remains the same. Playa De Uvero Alto, Punta Cana 23000 Dominican Republic, Lock in the lowest price from these sites, If you can overlook a few things, you'll be fine, We travelled as a family of four, two adults and two kids under 11 for a two week holiday. Punta Cana invites you to experience a dream holiday. the food was perfect, the room was very nice and clean, they need an internal transportation between the beach, pool and the water park. He is a humble man who seems to work hard to make sure resort guests are taken care of, even though he recognizes the age of the resort and the issues that come with it. Our bespoke solutions will help to alleviate muscle pain and to calm the body and mind, which is usually overwhelmed with the hustle and bustle of everyday life. Read all questions about the rooms (225) Read all Q&A (2385) Featured room amenities Suites . All the chairs were taken by 6am. Most services are conducted in private, open-air rooms showcasing tropical views. This renovated resort boasts a very elegant and seductive design. All rooms have ceiling fans, coffee makers, flat-screen satellite TVs and balconies overlooking the beach, pool or courtyard. Guests have unlimited free access to the water park. Grand Sirenis Punta Cana - Punta Cana Travel Blog Other activities include kayaking, tennis and archery. Yudy Colombia WiFi gratis Food at the buffets was good, plenty and flavorful. shoutout to Angel, Lucas and Xiomara at the front desk that worked beyon. Grand Sirenis Punta Cana Resort has 32 buildings of two to three floors where its 816rooms are located, equipped with everything necessary to make the client feel at home in Punta Cana. The waves along this area tend to be a bit more choppy, which might make the beach too dangerous for young children, but there are plenty of kid-friendly pools both next to the beach and in the water park, which is a five-minute walk from the lobby. So why not celebrate a wedding in style in a tropical paradise like Punta Cana? Got for food before it gets Dear Lisab, Thank you for dedicating some time to express your comment and opinion about our resort Grand Sirenis Punta Cana & Aquagames. Tipping is not required, but we felt the need to do so to motivate staff to do their best job. This spectacular five star resort is situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the Grand Sirenis Punta Cana Resort offers activities for all ages, whether for families, couples or groups of friends. This spectacular five star resort is situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the Grand Sirenis Punta Cana Resort offers activities for all ages, whether for families, couples or groups of friends. The food is great. When booking more than 3 rooms, different policies and additional supplements may apply. Seek out the delightful Pedro or Karla in Saona who treated us like old friends. We also booked 3 tour excursion outside the resort and went to Eco Tour Playa el Limon (highly recommended) on Sunday, Scape Park on Tuesday (zip lines, our 4 years old kid was able to ride at least one of them, and 2 cave swims plus Hoyo Azul), and Saona Island on Thursday. Grand Sirenis Punta Cana Resort is an all-inclusive resort in Punta Cana that is particularly famous for its on-site waterpark - one of the largest in the Dominican Republic and the Caribbean. Find A Wide Variety Of Excursions And Tours with Daily Pickups at the Grand Sirenis Punta Cana Excursions Dear Freedom, First of all, thank you for leaving us your review of your recent experience at Grand Sirenis Punta Cana Resort & Aquagames. Toll Free from the USA: (1) 877 909 65 21 If you are looking for maximum comfort during your holidays, the Family Suites are perfectly equipped rooms, with modern lines, with colors that provide a warm atmosphere and comfortable and functional spaces. This does not affect the quality or independence of our editorial content. Please do not use this hotel the staff are horrendously rude! BODY TREATMENTS: body exfoliation, rehydrating treatment, mud wrap, clay wrap, firming treatment. The accessibility of food and beverage. Varieties of options to choose from regarding what are you looking for - peace and relax or plenty of sport, dance and other animations both for the kids and adults. Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive As a customer-oriented company, the major focus states on the 100% satisfaction all the guests we host. BlueBay Grand Punta Cana Punta Cana. The Beauty Center at the Sirenis Cocotal Beach Resort has a vast menu of treatments, including mud wraps, reflexology, aromatherapy massage and tanning services. This spectacular five star resort is situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the Grand Sirenis Punta Cana Resort offers activities for all ages, whether for . The pool is old, outdated, and there are some sewer smell by the swim up bar, but we had a great time in it, mainly on the deep side of it that was not that crowded, since we brought from home inflatable pool hammocks floats for us to float around on the pool and life jacket vests for the kids. On some days, we run out of hot water while taking a bath in the Jacuzzi or the shower. All slides are supervised by resort staff. The double rooms and double romance rooms invite you to discover the Caribbean in a space of inspiring design and full of light. Overall, it was a great stay for us and we had a lot of fun. Is Grand Sirenis Punta Cana Resort accessible? This double room has a balcony, sofa and air conditioning. All-inclusive, The NH Punta Cana is a sleekly designed, upper-middle-range 66-room hotel geared toward short-term business travelers and airline crews. Discover genuine guest reviews for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, in Uvero Alto neighborhood, along with . The chaps that sold them to us were top notch in all areas, thank you Ronald. Grand Sirenis Punta Cana Resort is made up of two hotels, Grand Sirenis Cocotal Beach Resort and Grand Sirenis Tropical Suites. He just tuned to me and said I cant believe how many rude staff there is at this place. FAQ Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, Picnic area, Outdoor furniture, Beachfront, Sun deck, Private beach area, BBQ facilities, Balcony, Terrace, Garden, Aerobics, Archery, Live music/Performance, Beach, Tennis equipment, Water park, Evening entertainment, Kids' club, Entertainment staff, Snorkeling, Darts, Windsurfing, Ping-pong, Pool table, Playground, Game room, Tennis court, Coffee house on site, Fruit, Kid-friendly buffet, Snack bar, Bar, Restaurant, Concierge, ATM on site, Currency exchange, Express check-in/out, 24-hour front desk, Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, 24-hour security, Safe, Convenience store on site, Designated smoking area, Air conditioning, Smoke-free property, Car rental, Elevator, Family rooms, Hair/Beauty salon, Facilities for disabled guests, Non-smoking rooms, Room service, Open all year, Opening times, Adults only, Pool with view, Shallow end, Pool/Beach towels, Pool bar, Beach chairs/Loungers, Open all year, Opening times, Adults only, Pool with view, Shallow end, Pool/Beach towels, Pool bar, Beach chairs/Loungers, Open all year, Opening times, Suitable for kids, Pool with view, Shallow end, Pool/Beach towels, Beach chairs/Loungers, Open all year, Opening times, Suitable for kids, Pool with view, Shallow end, Pool/Beach towels, Beach chairs/Loungers, Kids' pool, Fitness, Spa/Wellness packages, Spa lounge/Relaxation area, Spa facilities, Beach umbrellas, Beach chairs/Loungers, Waterslide, Public Bath, Spa Do not go just because it includes the water park, its too old, not worthy, there are better ones Dear Ddddef, Thank you for dedicating some time to express your comment and opinion about our resort Grand Sirenis Punta Cana & Aquagames. Toll Free from Canada: (1) 800 150 06 216 Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Get sunloungers with an umbrella cover lest you get a 30 minute tropical downpour. The guest rooms and suites at the Sirenis Cocotal Beach Resort are bright, airy and modest in decor, with tile floors and tropical color schemes. All the pools. their luggage service for a staggering 40 minutes. Nightclub El Bonche (adults only, from 11 pm to 2 am), Swimming pool in the central area of the park, Restaurant area - grill, hamburgers and pizza, 10 metre high tower with 2 water tubes, 2 open toboggans, kamikaze and free fall twister, Themed Caribbean Pirates childrens area for 4-11yr olds with 10 childrens water slides and 4 splash barrels, Childrens area for 4-11 yr olds with water jets and sprinklers, Childrens swimming pool for 2-4 yr olds with animal statues and water sprinkler, 2 Tennis courts (evening illumination with supplement payable), 1 Multisports court (Outdoor football and basketball), Non-motorized water sports: Windsurf, kayak, canoe, catamaran. The latest tips, guides, places to visit and events at our destinations around the world. Another thing is that there were never enough towels by the beach they would run out of towels all the time. Food was not suitable for the kids. 1 2 3 Home Weddings Gallery Contact Us All Inclusive Discover the All Inclusive program options at the Grand Sirenis Punta Cana Resort. Punta Cana, Rpublique Dominicaine Rfrence . Location de vhicules. Nice place to stay for your holidays. Grand Sirenis Punta Cana Resort was designed to provide the best service to its guests. There is a different speciality every evening: Italian, Tex-Mex, Asian and many more. If this is your property and you notice any inaccuracies, please let us know. Banque. It's got a 30-foot tower sprouting kamikaze, twister and toboggan flumes, plus a pirate-themed splash park and lane-style racing slides. Cordially, Erika Zenic Hospitality Manager, Book somewhere else avoid disappointment, Do not go..it's all about getting your hand in your pocket once your here.The majority of staff look at foreigners with distainNo matter how much you smile are polite ,or friendly you arefridge never stocked and even when it is its nothing ..sometimes kids are open or for some reason have kids that dont belong to the bottle..which made me not want to drink itgetting served at the bar is a joke your lucky to get a smile..but if your Spanish speaking your welcomed served first.given glasses not plastic cups!!! In one of the theme restaurants we waited like 2 hrs till we got food 2 of our family members needed to eat because of medicine, they ended up leaving and eating at the buffet it would had been great if the wait wasn't so long because the food was great! One morning we waited 30 minutes for a glass of water whilst the manager and 3 other staff were having what seemed like an argument in front of everyone. BlueBay Grand Punta Cana is an upper-middle-range, all-inclusive beach resort situated a 15-minute drive from the Punta Cana Airport. Punta Cana invites you to experience a dream holiday. SEARCH AVAILABILITY, Leave us your email and an agent will offer you the best option according to your search. The Grand Sirenis Punta Cana Resort & Aquagames takes its waterslide game seriously. Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive - Expedia We were leaving the next day so we did t say or do anything, we just put a towel there to catch it until we left. Grand Sirenis Punta Cana Resort has 32 buildings of two to three floors where its 817 rooms are located, equipped with everything necessary to make the client feel at home in Punta Cana. The food could have a little bit more flavor and prepared better. Take lots of mosquito repellent So after reading lots of mixed reviews here we were a little apprehensive , overall we had a fabulous stay, rooms were cleaned daily but some cleaners were much better than others, always found plenty of food we liked, restaurants were a bit hit and miss with service earlier the better as when it got busy I did not think there were enough staff, again some staff friendly some not so much, great fast check in with drinks bought to us as we waited, bellboy really lovely, pool was great the first few days but by the end of the week it was absolutely disgusting don't think it was cleaned the time we were there! This double room features a balcony, private entrance and mini-bar. Situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the hotel offers activities for all ages, whether for families, couples or groups of friends. Restaurants and bars in Grand Sirenis Punta Cana Getting to the Grand Sirenis Punta Cana Resort can be a bit of a challenge since the property sits 30 miles northwest of the Punta Cana International Airport. Brazilian is a great visual place to eat, I found the meat overcooked for my liking. Grand Sirenis Punta Cana Resort & Aquagames - Thomas Cook If you are looking for fun for the whole family, the Sirenis Aquagames waterpark offers excitement for adults and children. Overview. Buffet meals (breakfast, lunch and dinner) House wine by the glass with meals I had a frustrating experience when I was left without food at one of the restaurants, and to make matters worse, I ended up paying an additional $25 for a bottle of wine. there was a mistake with my payments that still havent been taking care of. The Mini Club, for ages 4 to 12, houses games, a playground and entertainment programs featuring shows and a mini-disco. Each spacious room at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive has bright, modern dcor and a balcony. I am keeping my fingers crossed that this is going to be a good experience as I have not been on holiday for about 5 years. Restaurants Rest, take walks on the beach, sleep . Situated along more than 1,300 feet of sprawling white sands, Grand Sirenis Punta Cana Resort is ideal for sun-seekers, while families with little ones in tow will go gaga for the on-site water park. Sitting between them is a bar area that comes alive with entertainment in the evening, and guests can continue around the corner to find another bar where coffee and croissants are served in the morning (members of the management team are often here, recognizable from their lavender shirts). Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive The property is very clean. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Phone number: (+52) 984 875 1700, Opening hours: MonSat 09:0018:00 (local time) Spa Grand Sirenis Punta Cana - Sirenis Hotels Please be assured that your comments have been taken into the highest consideration to address the points you mentioned. Luis Morillo, one of the guys who was there to give us the welcome to the resort on the first day, he may be one of the managers or gerentes, was around during our stay asking how things were working for us and making sure we were pleased with the staff and the resort amenities. Search, compare and buy the best travel insurance for the lowest price, Pre-paid Wi-Fi cards can be purchased at the front desk for use in the hotel lobby, restaurants and pool area, Located about 27 miles northwest of Punta Cana International Airport, There are two pool bars and one beach bar, All buffet meals are included, plus a minimum of two a la carte dinners per person, depending on the reservation package; All meals at Il Giardinetto Italian restaurant cost extra, House wine by the glass is included at meal times only, Quick service cafe/coffee shop/marketplace, Chaise lounges, thatched-roof umbrellas, towels and food and drinks are available at both the pool and the beach areas, The Aquagames waterpark features a variety of water slides, a main pool, baby pool, pirate-themed water playground and nursery. This spectacular five star resort is situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the Grand Sirenis Punta Cana Resort offers activities for all ages, whether for families, couples or groups of friends. . I visited the restaurant early, so perhaps that made a difference." The Sirenis Cocotal Beach Resort has minimal corporate services, but it does advertise a few conference rooms and a computer center. Theres little ones walking round and parents are worries they will get hurt. Approximate exchange rate, valid for information purposes only. The Sirenis Cocotal Beach Resort Casino & Aquagames is located north of the Bavaro tourism development near Macao Beach. We are very disappointed that we have not achieved your maximum satisfaction. Beach is good, no seaweed during our stay. This spectacular five star resort is situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the Grand Sirenis Punta Cana Resort offers activities for all ages, whether for families, couples or groups of friends. The hotel offers two pools for adults with beach-style access and two separate pools for children. There are holes in this resort. Disclaimer: This content was accurate at the time the hotel was reviewed. Honest review; there are holes in this resort. Toll Free from Canada: (1) 833 700 21 58, Opening hours: MonFri 09:0018:00, Sat 09:0013:00 (local time) Press the question mark key to get the keyboard shortcuts for changing dates. A hotel's guest rating is calculated using data provided under license by Tripadvisor. Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews 7.8 Good 1254 reviews Verified reviews 10 - Excellent 609 8 - Good 273 6 - Okay 164 4 - Poor 115 2 - Terrible 93 8.1/10 Cleanliness 8.2/10 Request Services. This lush tropical resort offers families and couples a wide variety of activities and plenty of dining options. Book with Sirenis Hotels the transfer from the airport to the hotel. Toll Free from the USA: (1) 877 909 65 21 We are deeply sorry for any situation you have faced during your visit. Please check our partner sites when booking to verify that details are still correct. Room service Beach bars, pool bars with positive bartenders singin'. . All food is overcooked nothing is nice to eat all really greasy or too chewy. Kids had a lot of fan on one of the nights after the Theater show it was Family Disco night and they danced with the entertainment staff at the Disco and were given balloons to dance with. Grand Sirenis Punta Cana Resort - Punta Cana - Sirenis Hotels All The park covers an area of 12.000 square metres and has the following services and features: Immerse yourself in beach-style pools or relax on our sun terraces. He invited us to that special dinner by the beach and also to the Taino dinner on our first or second night. This site offers the property's information and telephone number, as well as online Booking service. Decor varies, but most rooms have tropical style, colorful accents, white bedding, and tile floors. Our nuturing massage menu offers all of our clients an optimised relaxing and harmonious treatment. There was either buffet Macao or buffet Saona, weirdly adjacent to each other. We did not like at all the French restaurant. Where is Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive located? We definitely consider your comments as a gift, as the positive feedback give us the opportunity to keep doing things rights and the negative feedback give us the inspiration to make some positive changes driving us to excellence. The hotel's namesake, Aquagames, is due to the unique waterpark located on-site, which is free for hotel guests and is also open to the public. You had to wake up at 5am to be able to get an area at the pool.