It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for targeting the points we can improve. Bahia Principe Luxury Akumal offers a touch of luxury and exclusivity just steps from the coastline. Bahia Principe LUXURY Akumal - All Inclusive | CheapCaribbean Just back from 2 weeks stay and loved the hotel. Dear Guest, First of all, thank you for choosing our little paradise in Mexico!! BEACHFRONT LUXURY IN THE RIVIERA MAYA. I agree that AVC is not responsible for lost luggage but they should help their customers navigate these problems. We have been to the Akumal and Sian Kaan many times before and the staff have always been outstanding with our pre-travel requests. Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive 0-star property Km 250 Carr Federal a Chetumal, Akumal, QROO travelocity Price Guarantee Photos Rooms Reviews Amenities See More Photos 4.4 out of 5 Excellent! Despite what some other reviews have said in recent months, we found the staff to be as friendly and helpful as ever, the grounds to be as beautiful as ever, the buffet food to be even better than previous visits, and generally most things to be fantastic for a hotel in this range. But AT THIS PRICE POINT it would be stupid to expect perfection, and we dont need it, were very happy with what we get for what we pay here, its great value. Bahia Principe Grand Tulum - Bahia Principe Hotels Contact accommodation for availability. Never had a situation when a drink request could not be done because a bar ran out of product. Our mission is to exceed our guests expectations and we are glad to know that again we accomplish this goal with you. Having still not even received our drinks orders almost 40 minutes after arriving, and wanting to catch the buffet before it closed we cut our losses and left. Unfortunately this didn't arrive by the time we had to leave our room just before 11.30. Best regards, Ahiram Tavarez Baha Prncipe Luxury Akumal, In 2018 the best hotel ever, In 2023 I wouldn't class it as a 5 star hotel. Join a group on a fishing trip or just dip your toes in as you relax on our banana boat. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (no additional charge) Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We ate at the Mexican themed restaurant, and it was good, and so was the other Le Gourmet sit down restaurant we tried. We, spent one afternoon at the infinity pool but didn't return - don't know if it was just the day we were there, but there were several very loud and drunk groups whooping and hollering and shouting obscenties with guys vying to be the centre of attention. We highly appreciate all your observations which will be taken into big consideration by the Management. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Select an item to highlight the location in the map, Yucatan Restaurant Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Washrooms were very clean and well stocked. They charge $60 usd for the professional photos they take Beach is just okay, Im not a beach expert though Unfortunately, could not do water sport activities due to windy weather. If we find any, we delete them and, if necessary, take action against whoever is responsible. . Dominican Republic, Samana. Claim your listing for free to respond to reviews, update your profile and much more. We had karaoke indoors for our first 2 nights, then not for the other 12, apparently because some entertainers left and were not replaced! This property might pay Booking.com a little more to be in this program. FOOD - A LA CARTES: These have had ups and downs for us since our last visit. 3 bars by the pool. 12,996 were here. You can sort and/or filter them by time of year, review score, and more. Claim your listing for free to respond to reviews, update your profile and much more. Each to their own - we probably were just too sober at the point to appreciate it :D The buffets generally were fine, and we always found something to eat. We are also sending them to the departments in charge. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. All things considered, we definitely see a return to the Akumal in our future! The food at Thali was also very tasty - I had the Thali taster, and whilst the flavours were excellent unfortunately the lamb in the rogan josh was mostly gristle and inedible - hopefully was just a one off as have only read good things about it otherwise. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Bahia Principe Luxury Akumal - Tripadvisor Tea/Coffee maker Bahia Principe Luxury Akumal - All Inclusive Carretera Chetumal Benito Juarez, Km 250, Local B, Akumal, municipio de Tulum, Quintana Roo, 77719 Akumal, Mexico - Great location - show map 8.2 Very Good 421 reviews I like the option to go to the other resorts for dinners and different buffets. MORE INFO, Basic information on privacy for the Newsletter. After 25 minutes I popped out for a cigarette and the waiter was outside the restaurant chatting away on his phone. We really appreciate that you are taking the time to share us some valuable comments about your stay with us. Contact. Luxury Bahia Principe Akumal - Oyster.com Check in After a long flight and nearly two hour transfer we arrived at the Akumal. For the benefit of others considering this resort, I took a few minutes to summarize our experience. Great having access to both Coba and Tulum hotel facilities. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Carretera Chetumal - Cancn Km 250, Akumal 77760 Mexico. Surrounded by amazing natural landscapes, this hotel offers pools just steps from the beach, spacious rooms and a wide variety of dining options. Access to the la carte restaurants of the Bahia Principe Grand Coba, except buffets. After you book, we'll provide details so you can contact the property directly. 46 m Select an item to highlight the location in the map, Riviera Restaurant Discover genuine guest reviews for Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive along with the latest prices and availability - book now. Reviews are most valuable when they are original and unbiased. Le Gourmet was definitely our favourite a la carte. Free WiFi, Private suite So it is achievable. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Many live-cooked options as well as trays, we enjoyed many incredible items from both. Hope this is helpful and happy to answer any questions :), Dear Guest, Thank you for your detailed feedback regarding your recent stay at our hotel resort. Bahia Principe Luxury Akumal - Tripadvisor Akumal's luxury accommodations mean you'll experience a world of soothing relaxation at your doorstep. If you're traveling for work, we'll sort the most popular emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. MORE INFO, Dolce Vita Restaurant We second week here since 10 of April and I'll say just getting worse. Rooms- we were allocated block 68 which was a Fantastic location for us. Stay at this 4.5-star luxury property in Akumal. Access to the facilities and restaurants of the Bahia Principe Luxury and Bahia Principe Grand hotels in the complex, except buffets. Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you. The shuttle service between the 4 lobbies is good, but it can be long sometimes, specially around meal times. We greatly appreciate the time you took share it with us through this medium. Back for our 4th visit, a bit nervous that standards might have slipped, but generally thought that overall they have improved! Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay). Conveniently located restaurants include Autor, Kengai, and Ukai. There were some lineups but definitely none that were of concern. Guests are required to show a photo ID and credit card upon check-in. Featuring an outdoor swimming pool, a fitness center, and a garden, Bahia Principe, TAO, Luxury Penthouse provides accommodations in Akumal with free WiFi and garden views. With the high temps we would have liked more cover at pools but complaining about the sun may just me being picky. We would like to apologize for the inconveniences you may have had with the time of response of some of our services, please be sure we have taken note of your observations and we will forward them to those departments in charge in order to apply immediate action to solve these situations and avoid them in the future. 2 bars on the beach. We hope to see you back here very soon so you can come try out our new services, we are sure you will love them! Yes, dry cleaning and laundry service are offered to guests. Read our, Dear guest, We are grateful for your recent visit to the Luxury Bahia Principe Akumal and for taking some minutes of your valuable time to send us your recent experience with us. ENTERTAINMENT: We are not show or entertainment hounds but we did enjoy the daily activities by the pool. At Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive you will find a tennis court and a fitness center Other facilities offered at the property include entertainment staff, a nightclub and luggage storage. Too bad about the obnoxious guests. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Bahia Principe Luxury Akumal 13,468 reviews #5 of 8 all-inclusives in Akumal Save Share Carretera Chetumal - Cancn Km 250, Akumal 77760 Mexico 011 44 808 168 1069 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! All content should be genuine and unique to the guest. 55 m No complaints about these at all and would highly recommend. On behalf of all our staff, we thank you for letting us know your observations and we sincerely regret that we did not meet your entire expectations. There's no capacity for cribs at this property. MORE INFO, Bar throughout the Resort Like a bandana. MORE INFO, Hindu Restaurant Which popular attractions are close to Bahia Principe Luxury Akumal? What food & drink options are available at Bahia Principe Luxury Akumal? Review. Generally we thought the a la cartes had gone down a little more safe / bland, bit like Cuban resort a la cartes but still provide a nice alternative atmosphere and glitz for the evening, so we still booked them for most nights (12 of our 14 nights). As fate would have it, we have been contacted by a local news station who is doing a story on Air Canadas claim they have invested millions to recover from the flight delay and lost luggage challenges of a few months back - keep an eye open. WiFi is free in public spaces. We would like to welcome you again at our hotel to spend here another memorable vacation in the Riviera Maya. Bahia Principe Luxury Akumal; Bahia Principe Luxury Sian Ka'an; Bahia Principe Grand Coba; Bahia Principe Grand Tulum; Jamaica, Runaway Bay . For diners, in order of preference, we went to Le Gourmet, The Mashua (Top service by Camaliel), The Gran Tortuga (Excellent service by Luis and his team), The Portofino, Frutas del Mar and Mediterraneo. When we arrived it was pretty quiet, and we were seated in a section being looked after by a waiter who only had one other table. Bahia Principe Luxury Samana. The minibar was topped up daily. (Areas "adults only" and Luxury Bahia Principe Sian Ka'an for over 18 years) Guest can use the Buffet of the own Hotel. The property reserves the right to pre-authorize credit cards before arrival. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams.