Signature restaurant Hanami offers the most appetising views that stretch out to Burj Al Arab. There were also three glass fronted drawers as well as numerous shoe cubbies. We hope that your birthday celebration with us created cherished memories that you and your wife will cherish for years to come. Summary. We look forward to welcoming you back to Andaz Dubai the Palm soon! Unfortunately, the fridge was barely functional and despite numerous attempts to get it fixed, we were never able to get a bottle of champagne chilled to even British Airways levels. The pool at the 14th floor was decent. We appreciate your compliment regarding the hotel itself and its convenient location opposite the mall. CHICAGO (December 15, 2019) - Hyatt Hotels Corporation (NYSE: H) announced today the official opening of Andaz Dubai The Palm. We appreciate your feedback regarding the pool on the 14th floor and our spa facilities. X Blackout blinds check-in was very convenient and Ahmed was very nice to us and took really nice care of us. Thank you for your kind words! We had an amazing time staying at the Andaz hotel! Andaz by Hyatt - Palm Jumeirah Residences - Expedia There were no two ways about it. The fresh fruit was a standout though as was the paneer paratha. Presumably this is where the traditional Andaz evening drinks would be served although this hotel has suspended complimentary evening drinks in the name of COVIDwhilst still serving drinks which must be paid for. All-day, indoor-outdoor, ground-floor diner The Locale is especially lovely in the morning sunlight, with clouds of steam from boiling noodles billowing up to cathedral-high ceilings. The food in the hotel was to a good standard and had something to cater to all tastes. There were a limited number of hangers with only two made for dresses and none for a jacket. The hotel is a wonder design-wise. We pride ourselves on our excellent service, and we are always happy to hear that our staff went above and beyond to make your stay enjoyable. We're thrilled to hear that your stay with us was fantastic from start to finish. We love being part of our guests' special moments and making them feel valued and appreciated. This hotel, thats what. It's convenient that the hotel is located near a shopping center where you can explore the observation deck overlooking the palm. Our team takes great pride in ensuring that our guests have a stress-free and enjoyable stay, so it's wonderful to hear that our staff went above and beyond to make your experience memorable. Claim your listing for free to respond to reviews, update your profile and much more. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We take pride in providing our guests with an unforgettable experience, and we are glad that you were able to see that for yourself. This is the version of our website addressed to speakers of English in the United States. One of the largest suites weve had in a very long time! Eye-catching, Instagram-friendly design extends to every nook and bathroom, and comfort is never compromised. Separate shower and bath We know that our guests love the short walk to the mall and the tram. REVIEW - Andaz Dubai The Palm - The Luxury Traveller The hotel uses some kind of hybrid pillows rather than true feathers but my sleep app recorded me as having 92% sleep quality on the first two nights and an astonishing 99% on the final night! The Mondrian-esque stained glass and brightly coloured furniture were definitely a lot bolder design-wise than the Waldorf DIFCs subdued Art Deco chic but overall I really enjoyed the aesthetic. We found the hotel clean and tidy at all times and staff were always on hand to help and were very friendly. The location is great and a lot within walking distance and short taxi ride to other activities. We have a team of talented chefs who work hard to create delicious and innovative dishes. We arrived at 10am at the hotel after a night flight and was expecting for our suitcases to be kept safe for us to have a wander around until 2pm. The Pointe and American University of Dubai (AUD) are also within 3 miles (5 km). The grilled langoustines had the perfect amount of charring and even came with properly teppan pressed heads. Were due to stay at this hotel in April and we have a few questions Im hoping you can help us with please. Im not sure why the Andaz was the only hotel in Dubai that we encountered doing this but at least they kept the towels well stocked. How can a 5* hotel only charge 70 a night? There are similar hotels available. Live the ultimate luxurious lifestyle at Andaz Dubai The Palm. We were happy to upgrade you to a mini suite, and we hope that you enjoyed the views from your balcony. Claim your listing for free to respond to reviews, update your profile and much more. The whole hotel was supremely clean. From the lobby up, every contrasting arrangement of furniture at the Dubai branch contributes to a cohesive look that embraces a bold palette and regional influences, most evident in whirls of multi-coloured Arabian calligraphy depicting local wildlife and metal sculptures created from burqa face masks worn by Muslim women. Andaz Dubai The Palm - Tripadvisor more. We hope that you were able to enjoy the clever design touches. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. We will take your feedback into consideration to see if there are any ways we can improve our policies to better accommodate guests' needs, especially in situations like yours. The bathtub was very reminiscent of the ones at the Conrad Tokyo (a good thing in my book) and the oversized shower was also very similar to the ones in the Splash Suite at the Andaz 5th Avenue in New York (also a good thing). We missed dinner so were credited 200 dirhams to get room service which was 24/7 and it was so quick and very nice! During check-in we had all of our Hyatt Priv benefits confirmed to us, including the fact that wed been upgraded to an absolutely enormous suite. The off centre TV set off my OCD and the image quality was pretty poor. There was a small coffee shop at the entrance to the restaurant, for those not wanting the full breakfast experience. Hotels with Complimentary Breakfast in Dubai, Hotels near Game Over Escape Rooms & Board Game Cafe, Hotels near Nakheel Harbour & Tower Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near University of Wollongong - Dubai Campus, Hotels near The Emirates Academy Of Hospitality Management. Thank you to all the team for a job well done. From Nobu Matsuhisa to Massimo Bottura, youll find them all here. They treated you so nicely and couldn't be more happier. We are always adding new items to our menu, so we hope that you will return soon to try something new. The, stay here with the Familie for 9 days. It's great to know that you found the bed to be very comfortable and the pillows to be fluffy, ensuring a good night's sleep. Thank you so much for your wonderful review of Andaz Dubai The Palm. Thank you for choosing to stay with us, and we hope to welcome you back to our lovely hotel in the future for another enjoyable experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food was very good. Both check-in desks were busy but an associate was on hand to take our details, offering us some water and asking us to take a seat whilst her colleague behind the scenes processed our check-in. Staff are still finding their feet in this new property, but most are helpful and friendly. The staff spoke impeccable English and were extremely proactive. Top room amenities include a minibar, air conditioning, and a flat screen TV. Next door, Ora spa has its own alfresco relaxation space and en-suite treatment rooms, including one for couples fitted with a whirlpool tub. We preferred the adults only pool on the 14th floor which was quieter and had really comfortable loungers. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. $20 for a starter, served at a pool that looks like its located at the back entrance of a mall warehouse doesnt really seem right. Suites have the added bonus of a balcony. It is rare that Japanese restaurants excel in so many areas but we genuinely did not encounter a single weak dish here. Even the trendy asymmetric armchairs are cosy. Thank you for choosing our hotel for your first trip to Dubai and for taking the time to share your fantastic experience. Yes, dry cleaning and laundry service are offered to guests. Payments made by partners impact the order of prices displayed. We strive to provide our guests with a high level of service and amenities, and we are pleased that you found our breakfast, dinner, spa services, and massages to be of a high standard. We booked via emirates holidays and surprisingly this was one of the better priced hotels so we werent sure what to expect. Tarang was so helpful, we caught up with him the night before we left but missed him on check out. Are there opportunities to exercise at Andaz Dubai The Palm? Discover Andaz Dubai The Palm - a vibrant, colorful, trendy lifestyle hotel by Hyatt. Boutique Design Hotel on Palm Jumeirah | Andaz Dubai The Palm Great service, convenient location and good facilities. Thick, electronically controlled drapes and curved canopies over beds evoke a sense of Bedouin tents though heads will rarely find more luxurious pillows. The hotels private beach area will soon become a club. The gyoza had a remarkable flavour and were very creatively presented on their bed of twigs. Lovely big bed with clean comfy bedding and pillows. It's delightful to know that you found our staff to be amazing and that they provided excellent service throughout your stay. #199 of 943 hotels in Dubai. Thank you for choosing to stay with us, and we're thrilled to hear that you'll be returning in the future. This is the version of our website addressed to speakers of English in the United States. On weekends, the approach completely changed with a la carte falling away in favour of an absolutely enormous buffet, up there with some of the best in Asia like the Fairmont Manila, Intercontinental Bali or The Reverie in Saigon. The mini fridge was always stocked and the staff couldnt do enough for myself and partner. The hotel is opposite the Nakeel Mall - a good location for this and access to the monorail station in the Mall. So we had time to explore the hotel. Great support, thanks to Mostafa! We're glad you appreciated the cleanliness of our pool and beach area and that you were able to enjoy the breathtaking views from the infinity pool. Wonderful experience and very beautiful place. See more questions & answers about this hotel from the Tripadvisor community. Visit hotel website. Experience the epitome of luxury at Andaz Dubai The Palm - an opulent lifestyle boutique hotel nestled at the heart of Dubai's iconic Palm Jumeirah. Food was exceptional with amazing choices and quality. We are always looking for ways to improve our guest experience, and your feedback is invaluable. Andaz Dubai the Palm, Dubai, United Arab Emirates. in the future. The terrace was a bit awkward to get to, as the very heavy curtains bunched up right in front of the door; this meant that you couldnt really take a drink outside without help as you needed one hand to pull all of the curtains out of the way and the other to get the door open. Stepping into this room you felt a very real energy that made you feel awake and invigorated. 3) are there plenty of sun beds around the, designed, from their stunning receotion where they light candles every evening, to the view from the cabana, the oasis boasts of a pristine private beach, and another an adults-only cabana pool that equip with, Super design-conscious hotel with great food, This hotel was booked for us by our agent so we did no research at all before we were driven here at 5am setting alarms for 10am we crawled into bed! If there is anything else we can assist you with, please feel free to reach out to us. Given that the 3rd night free promo can be booked up until December 31st 2020, for stays up until March 31st 2021, you can bet Ill be booking more Hyatt Priv stays over the next few months. The Restaurant staff outstanding couldn't help enough ensuring that I was happy with everything the food and the service outstanding. Staff very helpful. I did look, though, and it seemed great. Save. There was a large window above the tub that looked out toward the main pool, but during the day the glass was completely reflective and people couldnt see in. Thank you for choosing our hotel to celebrate your special milestone birthdays. A great all round experience for our first trip to Dubai. You know youve got a big suite when even your bedroom has two distinct sitting areas. We are particularly pleased that you mentioned the amenities and staff. Thank you for a great experience! Thank you for sharing your wonderful experience at Andaz Dubai. Local taxis were readily available outside the hotel lobby. your lunch or dinner? Tarang arranged for our bags to be kept safe, shuffled rooms around and by 10.45am we was unpacking our suitcases in an upgraded room. The room was spacious and had fantastic views and extremely comfortable. We're sorry to hear that you found the breakfast selection below par and that certain items were not available or required additional payment. We would definitely stay again. ShoppingRestaurantsEntertainment Dubai Opera Our food and the service was great in all. Breakfast was a highlight and had so many delicious options. We are thrilled to hear that you had a very nice and convenient stay overall. Dynamic interior design continues in guests quarters. Spa was great. We would love to have the opportunity to show you even more of what we have to offer. The Andaz Dubai The Palm is pitched on a private beach and comes with an infinity pool that pulls right up to its edge. Hotel was very nice. There are similar hotels available. It was my partners 30th birthday while we were there and the hotel did so much for celebrate! The main pool was really nice. Experience the epitome of luxury at Andaz Dubai The Palm - an opulent lifestyle boutique hotel nestled at the heart of Dubai's iconic Palm Jumeirah. Thank you for your kind review of The Andaz. We are glad to hear that you enjoyed our nice food and swimming pools. The Andaz Dubai The Palm is pitched on a private beach and comes with an infinity pool that pulls right up to its edge. ANDAZ DUBAI THE PALM - Updated 2023 (United Arab Emirates) - Tripadvisor Generally speaking, people who stay on The Palm wont leave for the duration of their stay. Coffee & Tea available in room. Whats more we returned the following evening for happy hour with a group of friends, where spicy plum wine margaritas were 30AED each. Indulge in the extravagant offerings of our 216 exquisite guest rooms, which seamlessly blend the opulence of Arabian heritage with contemporary chic. Adults pool was exceptional. Nakheel Mall is located in the centre of Palm Jumeirah just across from Andaz Dubai The Palm. It's great to know that you found the atmosphere relaxing and that you could enjoy cocktails and food if desired. A wonderful Experience at the Andaz Dubai, The Andaz Hotel is absolutely fantastic from arrival to departure. We are so glad that you enjoyed your stay at Andaz Dubai the Palm. Location is good, avaiable via public transport but not in the night. The quality is palpable. The variety and food quality was absolutely excellent, with hot and cold dishes from around the world. Thank you for your wonderful review of your stay at our hotel! Required fields are marked *. We're glad to hear that you enjoyed your week-long stay with us. We are at all three restaurants during our stay. Our dedicated staff takes great pride in providing exceptional service and ensuring that every guest feels welcomed and well taken care of. Nice Beach ,Rooftop. We hope that you will stay with us again soon. We are thrilled to hear that you enjoyed your stay at Andaz Dubai The Palm. Breakfast was a 10/10. Nakheel Mall Just a short walk away, discover Dubai's newest addition to the shopping scene. We spent most of the next day simply resting apart from an Uber to The Point to see what was happening. Free Wi-Fi. The Locale and family pool are both wheelchair-accessible. stayed here for a week enjoyed our stay at the hotel room was clean and made everyday the main. We are delighted that you found our building and design to be nice and appealing. The above benefits come at no cost to youand are paid for by the hotel chains. We take great pride in our accommodations and our team, and we are always working to improve them. We hope you will visit us again soon. Personally Id say its infinitely better value for money and staying here will not feel like a hardship. It is one of our most popular features, and we are glad that you found it to be exceptional. REUTERS/Karim Sahib/Pool/. Hotel direct offer! Amazing swimming pools particularly the cabana pool on 14th. We pride ourselves on our excellent service, and we are always happy to hear that our staff went above and beyond to make your stay enjoyable. Read our. Outdoor pool Hotel is unique in design and has a great outdoor pool and private beach area.