It is quiet and not crowded because its a huge property. Forget about management showing themselves. It seems unfinished. " HARD ROCK CAFE PUNTA CANA " 02/20/2023. Only time you got to see management was when they were down filling their face in restaurant. I insisted one of them accompany me to room next day and he agreed straightaway there was an issue and agreed to move us. Serenade Punta Cana Beach & Spa Resort - All Inclusive, Punta Cana, Serenade Punta Cana Beach & Spa Resort - All Inclusive, Punta Cana, current page. 91 m2 rooms, with two king beds, terrace, outdoor Jacuzzi, ocean views and capacity for up to four guests. Serenade Punta Cana Vacation Store Miami; Accommodations; Restaurants & Bars; All Inclusive; Contact Us Guest satisfaction is our number one goal there is nothing better than achieving that.Our guests comments are more than relevant to us as they encourage us to improve our products and services. Buffet and la carte meals, snacks, and beverages included, Room service during certain hours (limited menu), Dining availability limited at one or more venues, 2 poolside bars, 2 swim-up bars, and a bar/lounge, This property welcomes pets for DOP 6000 per pet, per night. Other logos or product and company names mentioned herein may be the property of their respective owners. " HARD ROCK CAFE PUNTA CANA " 20/02/2023. The property has 3 outdoor swimming pools and a children's pool. Closed on Sunday. The hotel tries to clean it up but its too much. pitches along with a small clutch of static mobile homes. That you had a good experience with us is our greatest satisfaction and the reason why we work every day. quieter beginnings of the waterway and the scene is altogether different. Not conducive to very old and those with mobility issues unless they have a wheelchair. We want to thank you for giving us your trust and loyalty.We apologize once again for the incident you mention. Layout Separate bedroom, living room, and private bathroom, Extra beds Free cribs/infant beds available on request, Beds 2 Double Beds or 1 King Bed and 1 Double Sofa Bed, Club level Lounge access and separate check-in location. The possibilities are limitless. The food is the absolute best food weve had in Punta Cana, from the paella to the steaks and grilled chicken. This is the version of our website addressed to speakers of English in Canada. formed on a dark volcanic rock that was once the longest lava flow in all of If we ever come back to the DR, it will definitely not be to the Serenade. This property is all-inclusive. 5.2 km from Serenade Punta Cana Beach & Spa Resort. Beach:It was very sad to see the beach full of seaweed. If you feel you've exhausted the local walking routes and river fun, hop in the car and drive to the Ray Pic Waterfall (45 minutes), visit the ruined . Thus, during the day, guests, in addition to enjoying the beach thanks to its direct access, can also relax and refresh in one of the three swimming pools of the complex. Downtown Punta Cana is also within a driving distance of 5 mi. Open daily. The resort also has a Fitness Center with state-of-the-art machines and personal trainer service. The surrounding area is all part of the Parc Belles Rives is a restaurant in Auvergne-Rhne-Alpes located on Avenue des Tuileries. It is marvelous to know that we made your stay a truly unique experience.We look forward to providing you with another memorable experience.Kind regards. Hard Rock Cafe. Couple pools, kids area, couple slides, a few restaurants. Serenade Punta Cana Beach & Spa Resort - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Hipcamp is created with and hope for our future. Thank you. All in all I would say this hotel has a lot of potential however right now its not worth the money. The town has a bakery, restaurants, post-office, a nice old church and town hall and there is also a horse-riding/trekking centre too, just outside of the village (ask at the campsite reception). Wanted to give my honest review on my 5 day trip at Serenade. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Reservations need to be made in advance for massage services and spa treatments. Simply refuse to meet their guests and have customer liason personnel who cant make a decision without speaking to them and the answer is always no. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There was the opportunity to sign up for excursions but we elected not to go, rather we enjoyed the environment of the resort. I will come back again because of this great manager Damian Martinez that me us so welcome and his staff Akex Ramirez, Jose Robles excellent as well Blandino also in the buffet Suley Peralta and the whole staff I'm going to give them 100plus. The food was great with the buffet having a great selection, and the restaurants having great food both to taste and presentation. Travel agents. Open daily. Earned the Brew Traveler (Level 4) badge! Restaurante Italiano - Theme restaurant. Beyond this is the domain of the castle of Ripaille and its arboretum, as well as the small natural beaches of the Pinde and the Chtaigneraie On the opposite side of the lake, the typical fishermen's village, its colorful sentry boxes and its fishing museum, and the pier of the big boats of the Swiss Company complete the seaside atmosphere of Thonon. Restaurant food was bad and the wait is ridiculous. Room very clean and new and great location and many restaurants to choose from and pools and the concept of having a " private " pool exiting your balcony was the major fact of choosing this Hotel, Honest review - Shouldnt be a 5star resort, Melia Punta Cana Beach Wellness Inclusive - Adults only, Barcelo Bavaro Palace All Inclusive Resort. Serenade Punta Cana Beach, Spa & Casino Resort more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. And it should say the depth of the pool. We'll e-mail a link to reset your password. along the Ardche River. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, Serenade Punta Cana Beach & Spa Resort - All Inclusive, url Les Rives de l'Ardche is a campsite which represents great value for money and is situated on three shaded and tiered hectares (7.413 acres) of land. I like the cabanas but not enough and not enough pool chairs. No paperwork outling activities or events. Serenade Punta Cana is also one of those Punta Cana resorts with a water park, which can be found in the upper pool area as well.It features 3 main slides and counts for some good fun, even though it doesn't compare with those huge water parks of RIU Palace or Royalton Splash for example. nearby. We will more than likely be returning. Room air conditioning broken and left floor like a skating rink as so wet. suites with more than 115 m2, ocean or garden views, have a king bed, outdoor terrace, private Jacuzzi and capacity for up to two people. Be mindful of your drinks package. There is also a smaller water park at Serenade Resort for toddlers, making it a perfect family all . Plaza Downtown, Blvd. Open daily. Thanks to its location in front of the sea, the water activities that are offered, free of charge, also stand out: Paddle Board, Kayaking, Windsurf, snorkeling on the beach, Discover scuba diving, etc. Secluded riverside camping in the tree-dotted valley of the upper Ardche, Not currently accepting bookings on Hipcamp, To respect the Host's privacy, the precise address of this land will be provided after booking. Would definitely be staying here again! We want to thank you for giving us your trust and loyalty.We are happy to know that, overall, your stay with us has been very positive. Overview. dappled shade (welcome during the midday heat of summer). 2.9 miles from Serenade Punta Cana Beach & Spa Resort. Serenade Punta Cana also stands out for its convention center. In an environment of lush flora with which the Dominican Republic was blessed, the magical . Local only unless you upgrade resulting in horrible cheap spirits and cocktails. Description. Oh my goodness. We are glad to hear that our guests were completely satisfied with their stay with usKind regards, Dear Kaifa,We appreciate your comments. Room very clean and new and great location and many restaurants to choose from and pools and the concept of having a " private " pool exiting your balcony was the major fact of choosing this HotelOnly issue was that the main buffet room is way too hot mostly for having all the steam from the kitchen outMore, Dear Jose E. Carlo,It has been a true honor to receive you at our hotel and to be able to contribute to your rest in the Caribbean. Serenade had activities listed in two different places (once on a board by the pool and once on their app) but each time we showed up, there was nothing going on and when we asked about it, nobody knew what we were talking about. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Restaurants near Serenade Punta Cana Beach & Spa Resort We regret that your experience was not up to expectations, we would have liked to hear from you during your stay, as we firmly believe that our guests' comments are the best tool for our continuous improvement.We thank you again for your visit and we would like to have the opportunity to welcome you again.Kind regards. Would you like to go camping in the beautiful Ardche region of the South Of France? more, You seem to have JavaScript disabled. Dear Beach_Chic01,It has been a true honor to receive you at our hotel and to be able to contribute to your rest in the Caribbean. Asked all day for assistance and nothing. Marina of Rives | Auvergne-Rhne-Alpes Tourisme (adsbygoogle = window.adsbygoogle || []).push({}); Serenade Punta Cana, The five-star resort stands out for the spaciousness of its 600 rooms, the 6 restaurants, in additions of its location in front of the beach, the casino, the convention center and other luxury services. They have no sense of urgency and could care less if you need something. Serenade Punta Cana has 600 rooms distributed in 7 buildings of 4 levels, with views of the sea or garden areas full of flora. Join Untappd For Business to verify your venue and get more app visibility, in-depth menu information, and more. Walk into the local village of Mayres for a bite to eat or hike further Information missing or incorrect? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The little ones and teenagers will be able to enjoy a Kids and Teens Club with activities appropriate for their age. Customer service team suggested it was temperature of air con being kept to low conflicting with outside temperature!!! metres over the river is splashed across the visitors pamphlets and kayaking You may choose to rent one of campsites' mobile homes or bare tents (tents can be rented per day or per week: to know more, contact us) or use your own caravan or tent. Open daily. Recent visitors praise the number . Pool access available from 8:00 AM to 6:30 PM. Serenade Punta Cana Beach & Spa Resort is located on a privileged, beachfront location. We regret this was . Although they can't stay for free, dogs are welcome at Serenade Punta Cana Beach & Spa Resort - All Inclusive for a fee of DOP 6000 per pet, per night. Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. Dear Tiffany,Our main goal is to offer memorable vacations to our guests and meet their needs. As a member, you receive price matching up until midnight before check-in. The place and the food was great had a good time. The famous Pont dArc a rock arch spanning some 60 Families can go to the resorts theater to enjoy the shows prepared by the entertainment team, while adults can visit the disco every night to dance to the latest international hits. Please check you have entered your email address correctly. To use our mobile site, please enable JavaScript. I would suggest looking elsewhere as I hear of good experiences at neighbouring hotels. Very fun and friendly, hard-working staff! 3,595 reviews. 50 m2 rooms, sea or garden views, with two Queen Beds, terrace and capacity for up to four people. The French campsite is located circa 30 kilometers from Aubenas with the village of Mayres just a few minutes away. The resort stands out for its wide range of accommodation with Premium services, in addition to its modern architecture and careful interior design. 135 m2 suites with capacity for up to six people thanks to one king bed and two queen beds, terrace, two living rooms, with ocean or garden views. 2.9 miles from Serenade Punta Cana Beach & Spa Resort. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering . Staff was friendly and willing to please. In addition, The complex has a commercial area, full of shops and boutiques and you can choose to go shopping, to buy souvenirs, such as the Dominican cigar, the mamajuana among others. Simply awful experience. Located on the beachfront and with a privileged location, Serenade Punta Cana Beach & Spa Resort ***** consist of 603 rooms and a range of privileged amenities and services, typical of a luxurious hotel. We had the most wonderful time at the resort. 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Restaurante Japones - Theme restaurant. 65-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. First off this hotel is not a 5 star .. it should be a 3/3.5 star at best and this is based upon visiting many countries over the years and experiencing different hotel types. The beach is on the property and it is beautiful. Charges for extra guests may apply and vary according to property policy. Beyond the on-site entertainment ptanque, ping-pong, a Our housekeeper in room 6118 was such a great lady she made sure everything was neat and tidy. This is the version of our website addressed to speakers of English in United Kingdom. Take a stroll up the road away from the river and 450m from the campsite entrance there is a footpath on your right which leads first through a field and then through the trees to the village. designed for four or six people, they offer more than 98 m2, views of the ocean or gardens with two king beds. Yes, this all-inclusive property has a spa tub. Restaurants near Serenade Punta Cana Beach & Spa Resort The cleaning lady put down 2 towels in the floor as a barrier. They talk to each other more than interacting with the guests. Kids loved the burgers and pizza. importing http://www.orbitz.com/Punta-Cana-Hotels-Serenade-Punta-Cana-Beach-&-Spa-Resort---All-Inclusive.h44442694-p2.Hotel-Reviews, There was an error importing /Punta-Cana-Hotels-Serenade-Punta-Cana-Beach-&-Spa-Resort---All-Inclusive.h44442694-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Punta-Cana-Hotels-Serenade-Punta-Cana-Beach-&-Spa-Resort---All-Inclusive.h44442694-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. Discover & book tent camping, caravan parks, cabins, treehouses, & glamping. Change of towels is available on request. 4hoppen blijkbaar. Av Barcelo #4 Entre Plaza San Juan Y Hoteles Barce. We appreciate your feedback and have taken notes on the area of opportunity you mentioned to share with our team to improve our services.It will be a pleasure for us to welcome you and for you to experience these improvements.Kind regards,The Hotel Management. Majority of the workers give the vibe that they're miserable. - Staff are very rude! I was tipping all the time and never even a thank you. The Casino, one of the highlights of the resort, includes a 630 m2 area with modern decoration and atmosphere that accommodates a multitude of table games and machines. Presidential suites of 400 m2, facing the ocean, with capacity for four people with two king beds, living room, terrace, outdoor Jacuzzi and private pool. Please enter your travel dates like this: mm/dd/yyyy. Les Rives de L'Ardche - Hipcamp in Ardche, Auvergne-Rhne-Alpes The closest major airport to Serenade Punta Cana Beach & Spa Resort - All Inclusive is Punta Cana Intl. Front desk staff will greet guests on arrival. Facilities and location plus variety of restaurants - Tripadvisor Pools are fantastic. Serenade Punta Cana Beach Spa Casino Resort, Serenade Punta Cana Beach Spa Casino Resort All Inclusive. +1 809 552 1700. flavours. Serenade Punta Cana Beach & Spa Resort - All Inclusive - Travelocity Another complaint was the rooms. Job done in a few minutes. The local village of Mayres is a delightful, if fairly sleepy, place. The national label France Station Nautique is the official consecration of this nautical vocation. #31 of 359 Restaurants in Punta Cana. Not a member? - Constant annoying sales men trying to sell a VIP service. Carretera Cabeza De Toro Catalonia Royal Bavaro, Carretera Cabeza de Toro Catalonia Royal Bavaro, Carretera Cabeza De Toro 10 Be Live Collection Punta Cana, Avenida Alemania Residencial Playa Turquesa Club de Playa, Av Alemania Entre c/ Noval y C/ Aruba Bavaro, Av Alemania Local 10 Green Coast Hotel RD68, Plaza Downtown, Blvd. This property advises that enhanced cleaning and guest safety measures are currently in place. -Pools/Jacuzzis are really nice -The hotel and rooms are modern and clean- Bookable restaurants are good in terms of food quality and service .Cons- Checkin took 1 hour and we had to come back after 3pm to pick up keys which took an additional 30 minutes. Estimado Rafik,Muchas gracias por su gran valoracin y su confianza en nuestro Serenade Punta Cana. Balconies, minibars, and coffee makers are also available. Your email address will not be published. Exclusive oceanfront suites for up to two people, includes a king bed and private outdoor Jacuzzi. Serenade Punta Cana has infinity of leisure and relaxation activities. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Required fields are marked *. Guests with plans to arrive after noon must make arrangements in advance by contacting the property using the information on the booking confirmation. That was the only way to fix this for the 9 days we stayed here. Tienen que mejorar en servicio al husped y reservacin para los restaurantes. Recreation features at Serenade Punta Cana Beach & Spa Resort - All Inclusive include a private beach and a waterpark with waterslides. Wheelchair accessible (may have limitations), Cabeza de Toro Beach: 4-min drive, 1 mi/1.7 km, Downtown Punta Cana: 11-min drive, 5 mi/8 km, San Juan Shopping Center: 11-min drive, 5 mi/8.1 km, Manati Park Bavaro: 15-min drive, 7.5 mi/12.1 km, Cocotal Golf and Country Club: 15-min drive, 7.5 mi/12 km, BlueMall Punta Cana: 16-min drive, 8.8 mi/14.2 km, Katmandu Park: 16-min drive, 7.7 mi/12.3 km, Princess Tower Casino Punta Cana: 17-min drive, 11.2 mi/18.1 km, Aromas Museum: 17-min drive, 9.2 mi/14.8 km, White Sands Golf Course: 18-min drive, 12.1 mi/19.5 km, The Lakes Barcelo Bavaro Golf Course: 18-min drive, 8.4 mi/13.5 km, Casino Diamante Punta Cana Grand: 19-min drive, 11.9 mi/19.1 km, Cana Bay Golf Club: 19-min drive, 13.9 mi/22.3 km, Punta Blanca Golf Course: 19-min drive, 13.3 mi/21.5 km, Bavaro Beach: 21-min drive, 8.2 mi/13.3 km. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. In addition, the Serenade restaurant, facing the ocean, exclusively for VIP members of the Preferred Club that serves international cuisine a la carte and buffet style. Forget it. Cuisines: American, Bar. Resort in Punta Cana | Hotel Serenade Punta Cana ***** | Official Web We hope to welcome you again soon in our hotels.Kind regards. " Hard Rock Punta Cana " 05/03/2023. The food is repetitive and all restaurants are just ok. The service is terrible. Having to stand in line for 1.5 hours at 6am to make reservations for the sit down restaurants was ridiculous. waterfalls spill their way down the valley to form natural pools that are Please check you have entered your email address correctly before continuing. Driving? Send me emails with travel deals, special offers, and other information. Pool sports, beach sports,..things for kids to do. I love this hotel for me and my husband that we come to Punta Cana resorst4 times a year to different resort this resort is the best especially the personal that work here not even one you can said nothing bad except for one receptionist his name Luis treat us so bad I ask if I can talk to Victor the general manager about the way that Mrs . The campsite offers a peaceful environment for a quiet and tranquil sojourn in this beautiful area of the South of France. The resort stands out for its wide range of accommodation with Premium services, in addition to its modern architecture and careful interior design. Fietsweekend begonnen in een pizzeria op een industrieterrein. We will pass on your compliments to the entire hotel team. Zoom in to see updated info.
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