10 more Hilton Playa Del Carmen Adult Only Resort deals from $304, Carretera Cancun Tulum, Km 55.3, Playa del Carmen, Quintana Roo, Mexico, Punta Bete, Km. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Its very rewarding to hear that you had a memorable trip and had a lot of fun. Dear Z1870YPaliciac,Many thanks for visiting our resort, and for taking the time to share this review.It is very rewarding to hear about your positive experience and we appreciate your praises. Get the best deals without needing a promo code! If you swim out right from where the massage table hut is, there are no rocks and it is beautiful to swim in. We truly appreciate your comments, which allows us to better understand our highs and lows in order to improve our service levels. Hilton Playa del Carmen was a perfect destination for a stressed out couple who just wanted a little time for themselves. The covid protocols at the resort are great, masks required indoors, and we felt safe the entire time. Rest assured that your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. (in 42 reviews), The beach is not so nice. The hotel made us eat a day of our stay due to delayed flights. The whole resort area was wonderful, very well decorated and just simply beautiful.Since we traveled during Covid, we were slightly concerned about safety, but that turned out to be a relatively pointless worry. 5 (1) 4 (0) 3 (0) 2 (0) 1 (0) Resort location Staff/Service From great jokes, water aerobics to their dancing, they kept us engaged at all times. Tons of options and made to order items. Some restrictions may apply. Regarding some previous comments from others:CABANAS -- yes you can pay to rent if you desire one by the pool but if you are Hilton diamond member there were some free ones on the beach and we got one EVERYDAY without a problem. Food is great. I am a Hilton Honors member and attempted to communicate several times without any response. It is a stone's throw from the beach and offers luxury 5-star accommodation. Please be confident that weve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guests.Thank you again, for your time and preference. The resort itself is self-contained, there is security, and guests require a bracelet to access the property. The beach was disappointing, with seaweed everywhere, no fault of the hotel; it caused the pool area to be full. Our team works on a daily basis to exceed the guests expectations and we are honored to hear this was your case. Hilton Hotels in Playa del Carmen, Mexico - Find Hotels - Hilton Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. When the manager arrived (around 10 min later) he stated that there was no issue and that we did, in fact, have an ocean view room with 2 double beds. Dear larue35.Thank you for sharing your feedback through this means. Located in Playa del Carmen's heart, you will enjoy a resort with all the services that you will need to have a wonderful vacation experience. Prices may not reflect real-time pricing or availability. I am done with Cancun. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort We went there 2 or 3 times a day and either no wait or just a few minutes. Read our, Alfredo Garcia, Marketing at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, responded to this review. Asiana my favorite, then Pelicanos for a relaxed seaside meal . Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. We loved the included jetted tub in our room and used it every day! 1 of 18 Overview Beachfront hotel in Riviera Maya region, some rooms with ocean view -. Try removing a filter, changing your search, or clear all to view reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was not clear why they could not honor the price on the app. Do I need to bring money and exchange my currency to Mexican Pesos when I arrive? The silent disco was really fun and the shows are great! Overall, the hotel is beautiful with beautiful rooms and views. Since HotelsCombined searches many hotel sites at once, you can find discount hotels quickly. We sincerely appreciate the time invested in writing this review and are honored to hear you enjoyed the resort services, amenities, and location.Once again, we thank you for taking the time to share your impressions, and for your valued preference.We would certainly love to have you back for another wonderful stay. If you are going to hang around the pool, find them! Beach and pool staff were attentive and kept the drinks refreshed. Dear Hayley Kenyon,Thank you for taking the time to share such a detailed overview of your stay. Maroma Beach and Grand Coral Golf Riviera Maya are also within 6 mi (10 km). Likewise, we thank you for highlighting our location and amenities.Again, thank you for your time and preference. I went with my friends for a week and had the best time ever. Highly recommend. Returned yesterday from spending 7 nights here December 28 to January 4. Hotel services and amenities may be affected by new safety policies due to COVID-19. Alejandro Garigoleado (Entertainment Supervisor) and team were excellent! We'll redirect you to the home page of the country/region site you choose. It was fun and included in the price just pick up raquets and tennis balls at the front desk!BEWARE of the company on the beach trying to get you to do snorkeling, parasailing, jetskis, etc. When I pushed back he stated that there was no ocean views available as they were completely full. The entertainment team by the pool is a lot of fun and put on many great activities throughout the day. If you plan to work out, like I did, seek out Juan and Eli of the Fitness team! No reviews found. The resort was clean, we felt safe, and the staff was amazing and accommodating! The waiters were excellent as well, Javier, Antonio and the whole team were phenomenal. We experienced NONE of that. I am a Hilton Honors member and attempted to communicate several times without any response. At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you can spend time at the beach enjoying free cabanas, beach massages and sunloungers, plus you'll only be steps from Playa del Carmen Main Beach. Find hotels by Hilton Hotels in Playa del Carmen. Save on your reservation by booking with our discount rates at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort in Mexico . Relax in our light and airy all-suite accommodations featuring a private balcony, complimentary WiFi, pillow menu, mini-bar, double jetted tubs and rainfall showers. Check in was great with Itzel Monteil; very professional and thorough. We were not only successful but also had a lot of fun. Enough activities to keep you busy if you desire. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort: Beautiful but overall average experience - See 23,017 traveler reviews, 21,435 candid photos, and great deals for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort at Tripadvisor. -The beach was small and unpleasant there was a seaweed storm, which the resort can't control, but last time I was in Cancun 3 years ago, there was too muchOverall, the hotel is beautiful with beautiful rooms and views. Satisfy cravings any time of day with fresh-made fare brought right to your suite. Save on your reservation by booking with our discount rates at, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort in Mexico, Avenida Constituyentes 2, Gonzalo Guerrero, Process in place to check health of guests, All plates, cutlery, glasses and other tableware have been sanitized, Hand sanitizer in guest accommodation and key areas, Protective screen or physical barriers in appropriate areas, Linens, towels and laundry washed in accordance with local authority guidelines, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities. Taxes and fees that are shown are estimates only. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Take in spirited art and design at every turn and enjoy sophisticated amenities like modern suites, indulgent food and drink . I also wished there would've been plain yogurt available at breakfast. It's also great that the hotel is located on 5th ave and you can experience local life. I look forward to being back another time out of seweeed season as I'm an Island girl and the beach is my happy place!! We sat and waited about 20 minutes for a 5 minute check in that wasn't special or unique so not sure why the wait. Plans change we get it. We sincerely appreciate your loyalty as a Hilton Honors Member, and we are honored to learn that you took advantage of your benefits. Price compared to quality was spot on, felt well taken care of, fully got my money's worth, plus some! They will greet you and take care of the check in process with great attitude, speed and courtesy! Locations / Mexico / . Special shout to Eric who is one of the pool waiters - always remembers us from our previous visits and we have a good catch up. If all chairs taken at main pool; go to to quiet pool -- there are lots.SEAWEED -- yes there is seaweed on the beach -- all along the beach in front of every single hotel we saw when we walked down beach. We celebrated our daughters graduation!!! It provides 3-star accommodation with air-conditioned rooms. We went to the beach every night and just hung out and talked and we never once felt unsafe. It is owned by the Hilton brand and has great prices for an all-inclusive resort. The A/C WORKS! 4.5 Excellent 23,020 reviews #63 of 344 hotels in Playa del Carmen Location 4.8 Cleanliness 4.8 Service 4.7 Value 4.5 Travelers' Choice GreenLeaders Silver level Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hilton Playa del Carmen, An All Inclusive Resort is an elegant getaway for sophisticated relaxation. WAY better than vendors in Bahamas or Jamaica. If you go to Asiana, same thing. Thank you again for your time and preference. This is not a complaint on my end, just an observation. I asked what they can do to compensate us for this error and he implied that the error was completely ours for changing our room beds. Review tags are currently only available for English language reviews. While there are some small improvements I would suggest, I'm rating the resort five stars, primarily because of the service which was impeccable in every way. Guests also have exclusive access to the on-site SPAzul and Life Fitness Center. Thank you for a great vacation. Kalamata is my favorite (Mediterranean). Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Grand Coral Golf Riviera Maya, El Camaleon Mayakoba Golf Course, and Punta Esmeralda Beach. Looking for more accommodation options? The only downside is that the beach is really rocky, so you cant swim in it. Dear Jessie,Thank you for choosing a resort to spend your friends vacation. I asked why I was being charged the same for a non ocean view as I was for an ocean view. The bartenders we fantastic; with great attitudes even with being in the sun all day!! Food was all inclusive and being a HHonors diamond member meant that we got some extras which was also very good. Hilton Playa Del Carmen Adult Only Resort - HotelsCombined The shows from synchronizing swimming to brazilian dance show was top notch! Special shout to Eric who is one of the pool waiters - always remembers us from our previous visits and we have a good catch up. Less than 20 minutes' stroll from Terminal Foranea de Autobuses Station, Mala Vecindad Playa Beer Hotel - Adults Only offers guests an ideal base while in Playa del Carmen. The drinks at all the bars were great, no matter what we ordered. Taxes and fees that are shown are estimates only. ALL Hotels by Hilton Hotels in Playa del Carmen | Expedia Dear Moises,Thank you for sharing this feedback. The rooms were immaculate, and beds were very comfortable. Oh well! Fully equipped Life Fitness Center & Stott Pilates, spinning, aerobics and yoga sessions, Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service, Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels, Exclusive Beach Cabanas upon availability, Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more, Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; show cooking stations for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices. Activities: Those were policed for people abandoning their stuff. We sincerely hope we can have the honor of being your hosts in the not too distant future. Thank you to the staff they were all amazing. It was easy to get chairs on the beach and there is a section of cabanas reserved for hilton honor members, regardless of what tier you are. But that is not a complaint that's at any resort these days. more. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. You are also able to swim right at the beach! I was quite surprise that some of the staff is still there and it made our experience more enjoyable. 100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners. They do try to pick it up, but really who cares? Love the bowls from there! Use the hotel finder to search for the cheapest hotel deal for all major destinations around the world. The pool and hot tub was crowded during the day, if you want to enjoy these areas go early!The restaurants are amazing! However, just know the entire staff will take care of you. Rincon did not disappoint. Hilton Playa del Carmen Review: Adults-Only All-Inclusive Resort The hotel, rooms, grounds and location are all excellent. While it is an honor to hear you enjoyed some aspects of your stay, we appreciate your observations in regard to the food options. Now $355 (Was $1,040) on Tripadvisor: Hilton Playa del Carmen, an All-Inclusive Resort, Riviera Maya. 4.5 Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. Yes, there is a hotel laundry service for guests at Hilton Playa Del Carmen Adult Only Resort. We will be returning. (in 9 reviews). I did get an email around 2 weeks before our arrival and I was able to have my questions answered at that time. This is the version of our website addressed to speakers of English in the United States. Luckily, Hilton Playa Del Carmen Adult Only Resort has parking on site for guests who choose this method of transportation. priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. Gallery; Location | Excellent, Marianna K This was our second visit to the resort and, as always, it was a great time! See more discussions in the Hilton Playa del Carmen forum . I did show him our confirmation and he said because we changed the bed type we no longer had an ocean view. No biggie deal at all and easily rectified with a phone call.I honestly feel a lot of the negative comments are from paid bashers, competitors or people who are perhaps not well-traveled or miserable in their lives.Thank you Hilton for a great time! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Spice in the morning was good as always, Look for Jose (Team Captain) he will make sure you are taking care of. The previous reviews made it seem like this was a huge issue. This included all taxes and fees, save for an environmental tax that only added a few dollars to the bill. Furthermore, our team is trained to identify resort guests from non-guests, to maintain a safe and comfortable environment right in the heart of Playa del Carmen.In regard to service, we are sorry to hear that we were unable to exceed your expectations, and that you did not enjoy the beach as much. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. We are going back for New Years (God willing) so I think that speaks volume. (Required) Check-in Add Dates Check-out Add Dates Update Sort by Use Points Filter by: Hotel Brands All Filters Suggested Filters Free parking ( 3) Pet-Friendly ( 1) Outdoor pool ( 3) Showing 3 hotels Showing 3 hotels Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Hotel Details > 0.47 miles From* $292 Honors Discount For questions regarding your hotel or your stay, call +52 984 877 2900. Some portions are very small but we ordered several to make up for it. I loved the eggs and the pastries. 12:00 PM. The staff is incredibly kind and friendly. You will have to rent the cabanas (that is a Hilton change) that we were not to fond of, but we get it especially when it's for the Rock Party. Dear Jessica M,We appreciate that you have taken the time to share this review about your recent visit. Overall, the hotel is beautiful with beautiful rooms and views. It is very rewarding to hear of your amazing stay. Hilton Playa Del Carmen Adult Only Resort is 0.1 mi away from the center of Gonzalo Guerrero, Playa del Carmen. Maria Perona was delicious. The property also has irons and ironing boards available for guest use. But if that is not your scene the entertainment staff will keep your attention. I keep coming back as its in an excellent location for access to central Playa Del Carmen. Yucatan Playa del Carmen Review - Amy Fillinger Prices are the average nightly price provided by our partners and may not include all taxes and fees. The staff was exceptionally nice. I recommend this resort to anyone thinking about it. photo courtesy of Playa Resorts Hilton Playa del Carmen Rooms Dear Amir1122,Thank you for choosing our hospitality, and for taking the time to write a review about your recent experience. So clean. Taxes and fees that are shown are estimates only. We are so pleased to hear you had an excellent experience while staying with us, and that you felt safe and yet relaxed. 2, Playa del Carmen, QROO, 77780 View in a map Main amenities 524 apartments Daily housekeeping On the beach 7 restaurants and 3 poolside bars 5 bars/lounges Full-service spa 3 outdoor pools Outdoor tennis court Fitness center Free beach cabanas 55 min drive Room options About this area Playa del Carmen Was not impressed. It's also a plus to see the same faces on the entertainment team. Own a timeshare at Hilton Playa del Carmen? However, if you just want to relax and be at the pool then you can not go wrong. View deals for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton, including fully refundable rates with free cancellation. We stayed here for our honeymoon and couldnt have asked for a better experience! We used the excursion desk to book a 1/2 day express trip to Tulum and had a great time. Playa del Carmen Jun 03, 2023, Everything was wonderful. I was told I should get up early if I don't want to rent a cabana. Constituyentes No. They kept us well hydrated if you know what I mean (not water either). Prices are the average nightly price provided by our partners and may not include all taxes and fees. We do however hope that, as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future. Check-in is from 3 PM - 11:30 PM. Please see our partners for more details. Check-out time: 12:00 PM; Stayed at Hilton Playa del Carmen recently? Learn More. My husband and I traveled with a single friend and they were able to move our room to be closer to her. Resorts in Playa Del Carmen, La Romana & Montego Bay | Resorts by Hilton The restaurants are many and varied in cuisine and the food is of a good a standard. This restaurant provides both buffet and la carte dining, Not included with all-inclusive plan, Reservations required, Playa del Carmen, Quintana Roo, Mexico 77710, Dinner can be la carte (reservations required, dress code in effect), Unlimited international and domestic drinks, chachamatina Having read reviews before we got here, we were not sure what to expect. Hilton Playa del Carmen, an All-Inclusive Resort: Great Place to Stay - See 23,000 traveler reviews, 21,424 candid photos, and great deals for Hilton Playa del Carmen, an All-Inclusive Resort at Tripadvisor. I was worried about covid protocols prior to arriving. Temazcal Ceremony This purification ritual is entirely guided by a Mayan shaman. We look forward to welcoming you back and providing you the memorable stay that you deserve. We will be back next year if not before!I have been to over 25 countries and have stayed in many hotels at every level and price point. Yes. We hope to welcome you back in the not too distant future. In addition to the resort's amenities, you can visit Mayan ruins, scuba dive, or snorkel in the coral reefs. Carlos Melgar and Samantha Hildago started our great stay with great service and communication along the way. They were fantastic. All-inclusive program is mandatory. The pool entertainment was funny, welcoming, and SO entertaining. Your feedback has been shared with the team as a motivation to keep up our good work.Thank you again for your time and loyalty as a Hilton Honors Diamond member. I had booked a Junior Suite with an Ocean view in June of 2021. Great Place to Stay - Review of Hilton Playa del Carmen, an All We are delighted that youve enjoyed all the details we take pride in offering our guests. When we arrived we were asked to sit and wait which was fine until people coming in after us were getting checked in before us. Jorge dashed out to another restaurant on site to get my friend the dessert she wanted! One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. I started off with a Stoli martini straight up (meaning just straight vodka) I immediately noticed that this was a watered down drink. There were some treats because we were there for my husband's birthday along with a cute banner. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. Review tags are currently only available for English language reviews. Please see our partners for more details. Because of Hilton's dynamic pricing, pay-with-points prices vary widely. Advertised prices, taxes and fees may fluctuate based on exchange rate. Seasonal start and end dates apply and are indicated in the booking flow. And again, stop trying to upsell me. Big shoutout to Fonzie at the bar!!! When I realized that it was a King Sized bed I immediately called to change it to two Double Beds Ocean View as I was travelling with my friend. We strive to provide heartfelt customer service to our guests, and it is very rewarding to know we were able to do this for you.
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