On behalf of our entire staff at Country Inn & Suites by Radisson, Eau Claire, WI we apologize for the concerns you shared about your experience at this hotel. This property advises that enhanced cleaning and guest safety measures are currently in place. Eau Claire city center and the University of Wisconsin Eau Claire are within 5 miles. 50148, General Manager at Best Western Eau Claire South, responded to this review Thank you so much for your review! i would recommend to anyone to stay here if visiting the area. They're also applicable regardless of the comment's tone. We travel with our dog. The location was great to restaurants and shopping. The hotel is newly renovated and has a breakfast room and full bar which were both closed due to Covid. Yes, free parking and secured parking are available to guests. We had used an older Super8 a week ago in Eau claire which had better facilities for half the price. The rooms and rates below are based on arriving today. We hope your future travels bring you back to Best Western Eau Claire South. The breakfast, the bar, the bed and 4 pillows. This Eau Claire location is a great central meeting place to stay with friends to catch up without being so expensive. This information is provided by our partners. We stayed twice at this Best Western. Keep the adult gaming area open till 1 am. Our travelers say the local area is very walkable. Parking is plentiful. Thank you for taking the time to complete your review. Sincerely, Country Inn & Suites by Radisson, Eau Claire, WI. I hope that explains our hotel's pet policy and we hope you give us another chance to provide you the excellent customer service we are known for. The Breakfast was Great. Contributions should be appropriate for a global audience. Easy on/off the highway, great restaurants and shopping within 1 or 2 minutes. We hope your future travels bring you back to Eau Claire. Priyank Patel, General Manager at Best Western Eau Claire South, responded to this review Hi, thank you for taking the time to rate and write us a review. Room not cleaned one day but staff tried to rectify. I pointed it out to him and he said "no no, it's different" as if $93 and $93 weren't the same. Stopped in a snow storm. We hope you see you soon to check out our full hot breakfast and new bar. We were very happy with our stay. What are some of the property amenities at Best Western Eau Claire South? We are so happy to hear that you enjoyed our breakfast and our staff. Location near target and menards for any travel necessities required. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Please re-type the username and password. Our stay was quiet, clean and very pleasant.. The staff members were very professional and the lobby and room was very clean! Best Western Eau Claire South Family-friendly hotel in Eau Claire with restaurant and bar/lounge 9.0/10 Superb 319 verified Hotels.com guest reviews See all 319 reviews Property highlights Free parking Free WiFi Pet friendly Gym Non-smoking Air conditioning $84 Price available on 5/21/2023 3614 Gateway Drive, Eau Claire, WI, 54701 View in a map We would like to apologize for the inconvenience you encountered at our hotel. After their trip, guests tell us about their stay. Welcome to the Best Western Eau Claire South! Perfect stop off I94 on the way to North Dakota. I asked him why. Margaret Johnson. Own or manage this property? The most helpful contributions are detailed and help others make better decisions. Nice place, close to highway, restaurants and shopping, Hotel has a small bar area in the lobby which is nice. Respect the privacy of others. This hotel is modern and clean. We are glad that you enjoyed your stay at our newly remodeled hotel and found our staff to be friendly and helpful. Noisey while trying to sleep ;could hear noise from above and hall . The beds and pillows are very comfortable. They also have a nice bar. On Hotels .com page for this hotel the picture shows days inn over the entrance but website shows Best Western, BW50148, General Manager at Best Western Eau Claire South, responded to this review I am so sorry to hear that we did not meet your expectations during your recent stay. Bed was very comfortable as I find with all Best Westerns. Keep the adult gaming area open till 1 am. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our room,was quiet and comfortable. Now, I'm a deep sleeper. We hope your future travels bring you back to Best Western Eau Claire South. This hotel room did not have that smell. BW EC, General Manager at Best Western Eau Claire South, responded to this review Hello Deanna, thank you for an amazing review. Be the first to know about all the best events and things to do that Eau Claire has to offer! We are thrilled to hear that you enjoy your stay. I was very impressed with the front desk clerk Priyank. Details Year Built: 1995 Year Last Renovated: 2019 Check in Time: 3:00 PM. I am generally happy with Best Westerns. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. nice sized room, It was just what I needed for one night.Great place to stay. Big vanity in bathroom. Most hotels have specific rooms for guests with pets and you know it as soon as you enter the room. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We are a pet-friendly hotel with a few pet-friendly rooms specifically for guests traveling with pets. Not enough lighting. It was just what I needed for one night.Great place to stay. There were lot of restaurants near by and right off the interstate. Out of the four hotels we stayed at on our trip, this was the best one! We hope your future travels bring you back to our hotel. Really nice hotel, it was very clean, good sleep, just what we needed. Nice fluffy towels. Wherever Life Takes You, Best Western Is There Each Best Western branded hotel is independently owned and operated. We are very picky and this place was a gem! This hotel is very conveniently placed amongst shopping areas but close to walking trails. Hi MoRiverCityGirl, thank you for choosing the Best Western Hotel in Eau Claire. Conveniently located restaurants include Texas Roadhouse, Grizzly's, and Northern Tap House. Please modify your search. Come and experience our hotel near the major tourist attractions. The room was comfortable and tastefully decorated. We pride ourselves in having the greatest staff around from our front desk to housekeeping! Guests Very friendly and helpful staff. It's new, it's. It was our pleasure to accommodate you and your family. We've sent you an email so you can confirm your subscription. Did not sleep well that night. I woke up in the morning and decided it just wasn't worth our time to go downstairs and talk with the manager. The Best Western Eau Claire South is ideally located in the center of Eau Claire. Staff's are also very friendly and helpful. This would have been the perfect place to sleep late! Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Happy to hear you enjoyed your stay and our front desk was able to accommodate everything you needed. We called to ask for the managers name, and no one ever answered the front desk phone. !This hotel is lovely. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. Location is close to shopping and restaurants. Hotel desk staff was very nice and helpful. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We will stay there again when in town. Nothing but scrapes of some scrambled eggs. 9.0 +45 photos They even took all of my toiletry items that were strewn about the countertop and organized them nicely on a towel on the counter. Parking was a little tight but manageable. We will go to the one on the other side of town. We had everything we needed, a great location, wonderful staff and comfortable hotel. I am so sorry to hear that we did not meet your expectations during your recent stay. The attendant refused to reimburse our 30 minute stay, and considering they did not provide the room we initially reserved, we were very unhappy. Breakfast was taken to room to eat. It's a safe, friendly neighborhood. I have not had such a good cleaning service since I stayed at the four seasons Definitely recommend!! What are some restaurants close to Best Western Eau Claire South? For the price - no way! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please Log-In. 50148, General Manager at Best Western Eau Claire South, responded to this review Thank you so much for your great review. A large outdoor mall and other shopping is located right next door. Best Western Eau Claire South Hotel Eau Claire. Even though there were pretty many people staying here, I did not hear much noise. We are so happy to hear that you like our new property! We would like to apologize for the inconvenience you encountered at our hotel. Prices for cribs and extra beds aren't included in the total price. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Which popular attractions are close to Best Western Eau Claire South? We hope your future travels bring you back to Best Western Eau Claire South. Your contribution should be yours. Thank you for your review! BW EC, General Manager at Best Western Eau Claire South, responded to this review Hello Trek, thank you for your kind words. Our bill did reflect a reduction for the different room, but I will tell you, unfortunately, we will not be back to this bw. Thank you for a wonderful review. We hope to see you again!! They were very accommodating for such a large group. You can check in from 3 PM - midnight. As you can see from our other reviews, the experience you had are not common. when coming in late no back entrance. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Amenities of Best Western Eau Claire South. I also would like to add that our bar, The Gateway, located on the main level is now officially open. Staff service & housekeeping are great. Hillcrest Country Club is 6 minutes drive from this hotel. Our staff is excited to accommodate any pets guests may be traveling with and we do not have any discriminatory practices against animals. Thank you so much for your kind review! Guest. I am reposting my review as I don't see it on the Tripadvisor site. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The rooms are very nice and the beds are very comfortable. Try it, you will love it! I am happy to hear that our front desk staff was able to help you out and that you enjoyed your stay with us. Breakfast was typical hotel breakfast. You do not have enough points to redeem. A refrigerator, hairdryer, tea and Keurig coffeemaker are included in all guest rooms at the Best Western Eau Claire South. Our room on the third floor was quiet and the beds with their new pillow top mattresses were so comfortable that we regretted having to check out early in order to reach our destination. It is in a great location for shopping. Food and water bowls are available. Overall our stay in this hotel was fine. Nice room. Stretch out and relax in the room you book! Located in south Eau Claire with lots of amenities in the area!! It had a coffee bar with choice of coffees. We hope for another opportunity to make a more favorable impression in the future. Their was so much room for parking as well. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We did find that the TV guide had incorrect channel numbers for the various stations, so it was a matter of just going through the channels one by one to find the station you wanted. Very nice hotel and convenient location. Other pet types, e.g. gave the appearance of being new. I am personally a vegetarian and I didn't feel at all like I was missing out. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. 3614 Gateway Dr , Eau Claire, WI 54701-8186, United States of America, Best Western Eau Claire South has been welcoming Booking.com guests since Jul 31, 2013, Queen Room with Mobility Accessible Roll-In Shower/Pet-Friendly, Queen Room with Two Queen Beds - Pet-friendly, Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible. We hope your future travels bring you back to Eau Claire. I asked to see the policy. BW50148, Manager at Best Western Eau Claire South, responded to this review Thank you so much for your great review! Our 58 room, non-smoking property, has been updated with new pillow top mattresses, 49-inch flat screen televisions and Keurig coffee makers in each guest room. Best Western Eau Claire South - Travel Weekly We are so very sorry that you were not notified of our brand change and renovations including removal of the pool. Yes, pets are welcome, with a maximum weight of 80 lbs per pet. We are a pet-friendly hotel with a few pet-friendly rooms specifically for guests traveling with pets. We hope that you will give us another try when the renovations are fully completed! cats, may be allowed upon the hotels approval prior to arrival. I love to thrift, and there were two thrift sops across the street!, Excellent location close to shopping and restaurants. Our fitness center is outfitted with everything you need for a great workout. We are thrilled you enjoyed your stay with us! Staff's are also very friendly and helpful. The beds were comfortable and the room was decorated nicely. Have a great day! The room had a mini refrigerator but no microwave. This hotel is newly remodeled and looks very fresh and modern. Hello Deanna, thank you for an amazing review. 3 0.2 miles from Best Western Eau Claire South We are thrilled that you were able to find us in the storm and were comfortable and safe during your stay. I look forward to resolving this with you! Beautiful, Clean. We are glad to hear you enjoyed your stay at our hotel. The property was a great value and an excellent place to spend the night. When we checked in the guy didn't tell us about any breakfast. Thank you for taking the time to write an awesome review. Please enter your email address or Best Western Rewards membership number in the field below. Although we couldn't have the usual hot breakfast due to the covid-19 pandemic, we were provided with a grab & go bag containing water, a muffin, cereal bar & fruit. BW South, has become my favorite place to stay. Best Western Eau Claire South 3614 Gateway Dr , Eau Claire, WI 54701-8186, United States of America - Excellent location - show map Very Good 260 reviews Conveniently located to restaurants and shopping. Hotel staff let us check in early because we had an event. There was apparently no sound-proofing included in the building. I would be happy to discuss these issues further over the phone and offer some solutions. The location was perfect. Go elsewhere to find a clean room. BW EC, General Manager at Best Western Eau Claire South, responded to this review Hi MoRiverCityGirl, thank you for choosing the Best Western Hotel in Eau Claire. Overall, a wonderful experience!! We hope to see you again at Best Western Eau Claire South! Breakfast was full of options. We are sorry to hear about the issues you've encountered at that time due to the hotel condition and that you did not find the food to your liking. It has a fitness room, but no pool. I read all of the terms about bringing our dog with us. Conveniently located near I-94 and close to gas and shopping. ), Hurry, limited availability based on your travel information. We hope to see you again! I hope that explains our hotel's pet policy and we hope you give us another chance to provide you the excellent customer service we are known for. The breakfast was very good. Loved the 2 huge televisions in the King Suite. Excellent value/above average stay for the price. BW EC, General Manager at Best Western Eau Claire South, responded to this review Hi Caleb, we are glad to hear you enjoyed your stay at our hotel and were able to check out our bar. If you booked through us and want to leave a review, please sign in first. We traveled with a dog and this was by far the most disgusting hotel we stayed at. Priyank Patel, General Manager at Best Western Eau Claire South, responded to this review Thank you very much for taking the time to review our hotel. It was very clean and they have a nicely done new bar and large breakfast area. Hi Ruralgural, thank you for choosing Best Western Eau Claire South. Wonderful pillows. We happy to hear you enjoyed your stay at our newly remodeled hotel located in city's prime restaurant and shopping center. There is plenty of free parking. 1 Great stay Review of Best Western Eau Claire South Reviewed November 2, 2014 I enjoyed my stay and felt the staff were very accommodating. We hope to see you again to check out our full hot breakfast. We are saddened to hear you are unhappy with our rates and had bug issues in your room. Conveniently located to restaurants and shopping. Only complaint was the pantry wasn't well stocked with beverages. Are there any historical sites close to Best Western Eau Claire South? Maintain your daily exercise routine at the gym. Sincerely, Country Inn & Suites by Radisson, Eau Claire, WI. The hotel was under renovations. Rooms This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). We are conveniently located just off I-94 and Highway 53, in the major shopping & restaurant district of Eau Claire with Oakwood just a few blocks away. We can't wait to see you again! The breakfast was very good. We are conveniently located just off I-94 and Highway 53, in the major shopping & restaurant district of Eau Claire and Oakwood is just a few blocks away. As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Best Western Eau Claire South on Jun 11, 2023 start from $80, excluding taxes and fees. We hope for another opportunity to make a more favorable impression in the future. There's a charge of USD 20 per accommodation, per day. The hotel seemed either new or very newly renovated, it was very nice for the price. Recently stayed here a couple of nights. Hope to see you again!! Best Western Hotel Eau Claire South, Eau Claire. Copyright 19962023 The manager did offer a small credit to our bill, but I'm quite shocked at the response as we didn't have an option other than to stay in that disgusting room. I also would like to add that our bar, The Gateway, located on the main level is now officially open. Ryan, the front desk receptionist was so accommodating and friendly both times. There's a Target right next door and several restaurants near by. Nice bar area with snack type food which worked out well so we did not have to go out in the storm.very clean and comfortable. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. Would highly recommend this hotel. At this point, I was tired, and I knew I wasn't going to get anywhere with this employee, and he had four other couples waiting when he was the only one working the desk. Traveled here for a swim meet, and the hotel was extremely expensive for the quality. He gave us room discount because of late night noise from room above. From office area could not be entered from the front. Lock in a great price for Best Western Eau Claire South rated 8.5 by recent guests! We are delighted to hear that you and your family found our newly remodeled hotel to be super clean, spacious rooms with plenty of outlets, friendly staff and great location.
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